Friday, August 7, 2026
RecallGazette

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2017 Nissan Murano problems & reliability

107 owner complaints filed with NHTSA for the 2017 Nissan Murano, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
107
Recall campaigns
3
Fire reports
2 (2%)
Crash reports
8 (7%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
24 MPG combined
City 21 · highway 28 (typical trim)
Service bulletins (TSBs)
222
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

7 complaints report injuries (11 injured).

Federal crash records (FARS 20202023): 2017 Nissan Murano vehicles were involved in 40 fatal crashes with 19 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Unknown OR Other27
Electrical System16
Power Train14
Vehicle Speed Control14
Service Brakes12
Air Bags7
Seat Belts7
Visibility/wiper7
Electronic Stability Control (esc)5
Engine5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 26,000 miles (middle 50% between 11,250 and 41,369 miles), based on 63 complaints that included mileage.

under 20k
29
20–40k
17
40–60k
7
60–80k
5
80–100k
1
100–150k
3
150k+
1

Complaints by incident year

17
18
19
20
21
22
23
24
25
26

What owners report

  • When going over a curb, the passenger rear seat belt disengaged and pulled the forward facing car seat up to the side.

    Seat Belts · filed Mar 23, 2026

  • The forward looking sonar sensor turns off after the first 2 miles, which in turn deactivates the adaptive cruise control and the automatic emergency braking system. I have learned that this is a widespread problem on many Nissans, including the Rogue and Murano. The dealership said it was recalled on the Rogue, but…

    Forward Collision Avoidance · filed Mar 17, 2026

  • Technical Incident Report: Electrical Component Failure Reference: Technical Service Bulletin NTB19-004 Part Number: 873D6-5AA6A (Control Unit/Actuator) Incident Overview On 2/16/26, the vehicle was being operated by the primary driver when a suspected electrical failure occurred. Upon subsequent inspection, the…

    Seat Belts · filed Feb 19, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

222 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Nissan Murano. The 10 most recent:

  • CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…

    NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026

  • CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…

    NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026

  • CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed…

    WBI/21-002 · Service Bulletin/Repair Instructions · issued Oct 3, 2025

  • AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not…

    NTB19-042F · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a…

    NTB19-033G · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND…

    NTB19-071D · Service Bulletin/Repair Instructions · issued Sep 19, 2024

  • CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB12-103I · Service Bulletin/Repair Instructions · issued Jun 7, 2024

  • INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

    NTB17-127C · Service Bulletin/Repair Instructions · issued May 21, 2024

  • VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB13-107G · Service Bulletin/Repair Instructions · issued May 21, 2024

  • CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB13-027D · Service Bulletin/Repair Instructions · issued May 21, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2017 Nissan Murano has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2017 Nissan Murano?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 26,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Nissan or NHTSA.