2009 Nissan Murano problems & reliability
635 owner complaints filed with NHTSA for the 2009 Nissan Murano, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
13 complaints report injuries (26 injured).
Federal crash records (FARS 2020–2023): 2009 Nissan Murano vehicles were involved in 57 fatal crashes with 24 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes | 253 | 40% |
| Air Bags | 91 | 14% |
| Electrical System | 83 | 13% |
| Power Train | 69 | 11% |
| Unknown OR Other | 40 | 6% |
| Steering | 34 | 5% |
| Engine | 33 | 5% |
| Structure | 29 | 5% |
| Wheels | 21 | 3% |
| Latches/locks/linkages | 20 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 83,568 miles (middle 50% between 61,000 and 114,348 miles), based on 511 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with…”
Air Bags · filed Jun 23, 2026
“I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I…”
Fuel/propulsion System · filed Feb 21, 2026
“The car just had no power and the battery had no energy to it i was stalled on hwy and had to call Aaa emergency roadside assistance”
Unknown OR Other · filed Dec 26, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Extended Braking Distances
Engineering Analysis EA18001 · opened Apr 18, 2018 · closed Jan 17, 2023 · led to recall 18V916000
- Extended Braking Distances
Preliminary Evaluation PE17002 · opened May 3, 2017 · closed May 4, 2018
Technical service bulletins
101 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Nissan Murano. The 10 most recent:
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G · Service Bulletin/Repair Instructions · issued May 21, 2024
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027D · Service Bulletin/Repair Instructions · issued May 21, 2024
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-066C · Service Bulletin/Repair Instructions · issued May 21, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H · Service Bulletin/Repair Instructions · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I · Service Bulletin/Repair Instructions · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K · Service Bulletin/Repair Instructions · issued Apr 30, 2024
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L · Service Bulletin/Repair Instructions · issued Sep 21, 2023
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or…
NTB23-053 · Service Bulletin/Repair Instructions · issued Jun 16, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2009 Nissan Murano has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2009 Nissan Murano?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 83,568 miles — budget accordingly if the car is approaching that mileage.