2020 Mercedes-Benz Sprinter 2500 power train problems

18 owner complaints filed with NHTSA name the power train on the 2020 Mercedes-Benz Sprinter 2500 — 23% of all complaints for this model year.

Power Train complaints

23%

share of all complaints

—

median reported incident mileage

2 / 0

crash / fire reports

What owners report

“I’ve had two issues with my sprinter van that were transmission shift module that left me stranded with no way to shift the car into neutral. I was blocking a fuel pump and couldn’t get the car into gear. The first time I was stuck in a parking lot with the same issue. I can’t believe no one else…”
filed Sep 11, 2025
“repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shifting affecting ability to slow or stop without excessive use of brakes, Limp Home Mode suddenly without warning including inability to maintain a safe speed on highway and speed…”
filed Jul 17, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration…
LI33_30-N-080795 · Service Bulletin/Repair Instructions · issued Jul 17, 2026
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review…
LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jun 15, 2026
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For…
LI27.19-N-079793 · Service Bulletin/Repair Instructions · issued Sep 16, 2025