2020 Mercedes-Benz Sprinter 2500 forward collision avoidance problems
14 owner complaints filed with NHTSA name the forward collision avoidance on the 2020 Mercedes-Benz Sprinter 2500 — 18% of all complaints for this model year.
What owners report
“What component or system failed or malfunctioned, and is it available for inspection upon request? The Adaptive Cruise Control turns off and then won't reset while driving. When the Adaptive Cruise Control turns off and then won't reset while driving. How was your safety or the safety of others put…”
filed Aug 12, 2026
“The adaptive cruise control, auto emergency breaking and collision warning stopped working on the vehicle on a clear day as I was entering the freeway for a long drive. It said sensors were dirty. I stopped, shut off vehicle, cleaned all sensor locations, and restarted vehicle. Sensors worked for…”
filed Aug 7, 2023
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Forward Collision Avoidance problems in other Sprinter 2500 years
| Year | Reports | Share |
|---|---|---|
| 2022 Sprinter 2500 | 8 | 20% |
| 2021 Sprinter 2500 | 9 | 20% |
| 2019 Sprinter 2500 | 4 | 6% |
| 2015 Sprinter 2500 | 1 | 4% |
| 2013 Sprinter 2500 | 1 | 5% |
Other reported problem areas on the 2020 Mercedes-Benz Sprinter 2500
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.