2019 Mercedes-Benz Sprinter 2500 problems & reliability
67 owner complaints filed with NHTSA for the 2019 Mercedes-Benz Sprinter 2500, alongside 42 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
4 complaints report injuries (4 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Steering → | 15 | 22% |
| Power Train → | 14 | 21% |
| Unknown OR Other | 9 | 13% |
| Electrical System | 8 | 12% |
| Service Brakes | 7 | 10% |
| Engine | 5 | 7% |
| Forward Collision Avoidance | 4 | 6% |
| Vehicle Speed Control | 4 | 6% |
| Electronic Stability Control (esc) | 3 | 4% |
| Seat Belts | 3 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 20,900 miles (middle 50% between 8,149 and 39,610 miles), based on 33 complaints that included mileage.
Complaints by incident year
What owners report
“While taking off from a traffic light the rear end came apart on the inside of the differential. Has someone been in a dangerous area or remote areas like where I have to work it could have been a serious issue”
Power Train · filed Jun 15, 2026
“My 2019 Mercedes-Benz Sprinter 170 High Roof caught fire suddenly and without warning. The vehicle was in its original condition and had not been modified in any way. The fire escalated quickly and resulted in a total loss. The cause of the fire is unknown. This incident raises serious safety concerns.”
Engine · filed Mar 18, 2026
“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while operating the vehicle, the front driver’s seat belt message remained displayed. The vehicle was taken to the local dealer, who diagnosed that the seat belt buckle was faulty. The seat belt assembly was replaced, and the vehicle was…”
Seat Belts · filed Sep 17, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
172 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Mercedes-Benz Sprinter 2500. The 10 most recent:
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration…
LI33_30-N-080795 · Service Bulletin/Repair Instructions · issued Jul 17, 2026
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle…
LI54_30-N-080701 · Service Bulletin/Repair Instructions · issued Jul 1, 2026
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review…
LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jun 15, 2026
The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue…
LI49-20-N-080376 · Service Bulletin/Repair Instructions · issued Mar 23, 2026
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All…
LI4920N075995 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR…
LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jan 16, 2026
Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and…
LI49.20-N-075995 · Service Bulletin/Repair Instructions · issued Jan 15, 2026
The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for…
24V5497749 · Over The Air · issued Oct 6, 2025
Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be…
LI54.30-N-079757 · Service Bulletin/Repair Instructions · issued Sep 26, 2025
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For…
LI27.19-N-079793 · Service Bulletin/Repair Instructions · issued Sep 16, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Mercedes-Benz Sprinter 2500 has 42 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Mercedes-Benz Sprinter 2500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 20,900 miles — budget accordingly if the car is approaching that mileage.