Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2015 Mercedes-Benz Sprinter 2500 problems & reliability

23 owner complaints filed with NHTSA for the 2015 Mercedes-Benz Sprinter 2500, alongside 14 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
23
Recall campaigns
14
Fire reports
0 (0%)
Crash reports
1 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
142
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

Most reported problems

ComponentComplaints
Steering4
Air Bags3
Vehicle Speed Control3
Electrical System2
Engine2
Unknown OR Other2
Forward Collision Avoidance1
Fuel/propulsion System1
Fuel System, Diesel1
Parking Brake1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Complaints by incident year

15
17
18
19
20
21
23
24
25

What owners report

  • one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions…

    Vehicle Speed Control · filed Oct 7, 2025

  • We rent this vehicle, and they hand-made installed additional seatbelt on the back of the van on top of a wooden structure, and they are renting this vehicle to others, claiming that it has 3 seating. This is a very big safety hazard.

    Seat Belts · filed Jul 7, 2025

  • The contact's employer owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that when the vehicle was started in the morning, there was a small puddle of fuel pooling under the fuel tank lid. The contact was not aware of any warning light being illuminated. The contact had taken the vehicle to an independent…

    Fuel System, Diesel · filed Apr 3, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

142 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2015 Mercedes-Benz Sprinter 2500. The 10 most recent:

  • ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle…

    LI54_30-N-080701 · Service Bulletin/Repair Instructions · issued Jul 1, 2026

  • Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review…

    LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jun 15, 2026

  • OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not…

    LI49.10-N-080528 · Service Bulletin/Repair Instructions · issued Jun 3, 2026

  • Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. • See Pic. 1 for an…

    LI4910-N-060969 · Service Bulletin/Repair Instructions · issued Apr 18, 2026

  • The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue…

    LI49-20-N-080376 · Service Bulletin/Repair Instructions · issued Mar 23, 2026

  • EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR…

    LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jan 16, 2026

  • Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be…

    LI54.30-N-079757 · Service Bulletin/Repair Instructions · issued Sep 26, 2025

  • Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For…

    LI27.19-N-079793 · Service Bulletin/Repair Instructions · issued Sep 16, 2025

  • Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review…

    LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued May 9, 2025

  • EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more…

    LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Apr 25, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2015 Mercedes-Benz Sprinter 2500 has 14 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2015 Mercedes-Benz Sprinter 2500?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.