2020 Mazda MAZDA3 service bulletins & manufacturer communications

500 manufacturer communications are on file with NHTSA for the 2020 Mazda MAZDA3. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• DESCRIPTION Some customers may complain that the electric power steering warning light illuminates after engine start and DTC U2011:1C is stored. Zinc-plated whisker may form insid…
  06-001-26 · Technical service bulletin · Electrical System · issued Jul 8, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction wit…
  SA-043-26 · Technical service bulletin · Visibility/wiper · issued Jul 2, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-016/26 05/06/26 DESCRIPTION Some customers may complain that the seat warm…
  09-016-26a · Technical service bulletin · Seats · issued Jul 2, 2026
• This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION M…
  SA-042-26 · Technical service bulletin · Engine · issued Jul 1, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
  SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may expe…
  09-019-26 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warrant…
  SA-027-26a · Technical service bulletin · Electrical System · issued Jun 17, 2026
• DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Ve…
  SA-0-38/26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Co…
  SA-040-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers ha…
  SA-039-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (…
  SA-034-26 · Technical service bulletin · Unknown OR Other · issued May 19, 2026
• DESCRIPTION Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, t…
  09-016-26 · Technical service bulletin · Seats · issued May 7, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel do…
  SA-032-26 · Technical service bulletin · Fuel/propulsion System · issued May 2, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine …
  01-008-26 · Technical service bulletin · Power Train · issued May 1, 2026
• DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
  SA-031-26 · Technical service bulletin · Structure · issued Apr 30, 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
  SA-029-26 · Technical service bulletin · Power Train · issued Apr 21, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
  SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is r…
  SA-027-26 · Technical service bulletin · Electrical System · issued Apr 15, 2026
• DESCRIPTION Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch …
  09-013-26 · Technical service bulletin · Electrical System · issued Mar 31, 2026
• This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water p…
  SA-014-26 · Technical service bulletin · Engine · issued Mar 11, 2026
• Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5…
  SSPD8 Repair d · Warranty extension · Engine · issued Mar 5, 2026
• Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5…
  SSPD8 Dlr Ltr a · Warranty extension · Engine · issued Mar 5, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-001-26b · Technical service bulletin · Engine · issued Mar 4, 2026
• The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result, PYFD-15-16ZA is no longer available. PW5S-15-16Z is supplied with a dummy plug pre…
  PF-26-01 · Technical service bulletin · Engine · issued Feb 11, 2026
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Repair c · Warranty extension · Engine · issued Feb 6, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …
  01-001-26a · Technical service bulletin · Engine · issued Jan 31, 2026
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Repair b · Warranty extension · Engine · issued Jan 30, 2026
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Parts and Warr a · Warranty extension · Engine · issued Jan 30, 2026
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
  SA-005-26 · Technical service bulletin · Unknown OR Other · issued Jan 26, 2026
• Some customers may hear a repeating click sound when using the HVAC system (Auto A/C equipped vehicles only). The click sound may be caused by the air mix doors moving back and for…
  07-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 16, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …
  01-001-26 · Technical service bulletin · Engine · issued Jan 8, 2026
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 5, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …
  01-003-25b · Technical service bulletin · Engine · issued Dec 24, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8a Repair · Warranty extension · Engine · issued Dec 23, 2025
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-017-25d · Technical service bulletin · Unknown OR Other · issued Dec 17, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25c · Technical service bulletin · Engine · issued Dec 16, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Repair · Warranty extension · Engine · issued Dec 11, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25a · Technical service bulletin · Unknown OR Other · issued Dec 10, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Parts and Warr · Warranty extension · Engine · issued Dec 5, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Dlr Ltr · Warranty extension · Engine · issued Dec 5, 2025
• Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid …
  09-045-25 · Technical service bulletin · Structure · issued Dec 4, 2025
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-003-25a · Technical service bulletin · Engine · issued Dec 4, 2025
• When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…
  SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
• Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does n…
  09-042-25 · Technical service bulletin · Structure · issued Nov 20, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
• Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
  SA-051-25 · Technical service bulletin · Wheels · issued Nov 8, 2025
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
• Some customers may notice water in the trunk after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip. Due to improper i…
  09-034-25a · Technical service bulletin · Structure · issued Oct 31, 2025
• Some customers may experience rear subwoofer audio sound pauses intermittently at high volume levels. When the volume level is lowered, the subwoofer audio sound resumes. The actua…
  09-040-25 · Technical service bulletin · Unknown OR Other · issued Oct 24, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25b · Technical service bulletin · Electrical System · issued Oct 23, 2025
• Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair …
  SA-011-25a · Technical service bulletin · Structure · issued Oct 17, 2025
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-047-25 · Technical service bulletin · Unknown OR Other · issued Oct 8, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25c · Technical service bulletin · Unknown OR Other · issued Oct 7, 2025
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-043-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-042-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Mazda Connected Services - Frequently Asked Questions
  SA-017-25c · Technical service bulletin · Electrical System · issued Sep 9, 2025
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-039/25 · Technical service bulletin · Structure · issued Aug 22, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25b · Technical service bulletin · Engine · issued Aug 22, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25a · Technical service bulletin · Electrical System · issued Aug 22, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25b · Technical service bulletin · Unknown OR Other · issued Aug 21, 2025
• Some customers may notice water in the trunk after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip. Due to improper i…
  09-034-25 · Technical service bulletin · Unknown OR Other · issued Aug 20, 2025
• When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement …
  SA-038-25 · Technical service bulletin · Unknown OR Other · issued Aug 15, 2025
• Some vehicles may show “TSR system performance is reduced. Navigation Data Unavailable" or "Check Navigation SD Card" in the meter while driving.
  SA-035-25 · Technical service bulletin · Unknown OR Other · issued Aug 6, 2025
• Some vehicles may experience a sunvisor that does not stay in the fully retracted position (as shown below). The left and/or right side sunvisor may lower slightly due to its own w…
  09-012-25a · Technical service bulletin · Unknown OR Other · issued Aug 1, 2025
• Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strong…
  09-028-25 · Technical service bulletin · Unknown OR Other · issued Jul 29, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25a · Technical service bulletin · Exterior Lighting · issued Jul 14, 2025
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-017-25b · Technical service bulletin · Unknown OR Other · issued Jul 14, 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
  SA-032-25 · Technical service bulletin · Unknown OR Other · issued Jun 19, 2025
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-031-25 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25a · Technical service bulletin · Electrical System · issued Jun 3, 2025
• Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting…
  SA-024-25 · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25 · Technical service bulletin · Electrical System · issued May 16, 2025
• Frequently Asked Questions (FAQ) for Mazda Connected Services.
  SA-017-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by worn or contaminated wiper blades. It can …
  SA-025-25 · Technical service bulletin · Visibility/wiper · issued May 16, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13 FAQs · Warranty extension · Unknown OR Other · issued Apr 29, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25 · Technical service bulletin · Unknown OR Other · issued Apr 25, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25 · Technical service bulletin · Unknown OR Other · issued Apr 16, 2025
• Some customers may complain that it is difficult to open/close the fuel-filler lid when pressed. This is caused by production variances, where if there is an excess gap (3) between…
  09-017-25 · Technical service bulletin · Structure · issued Apr 8, 2025
• Frequently Asked Questions (FAQ)
  SA-017-25 · Technical service bulletin · Engine · issued Mar 21, 2025
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-016-25 · Technical service bulletin · Unknown OR Other · issued Mar 20, 2025
• Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be ca…
  09-013-25 · Technical service bulletin · Structure · issued Mar 13, 2025
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-003-25 · Technical service bulletin · Engine · issued Mar 13, 2025
• SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program …
  SSPD8 Repair · Warranty extension · Engine · issued Mar 11, 2025
• SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program …
  SSPD8 FC · Warranty extension · Engine · issued Mar 11, 2025
• Some vehicles may experience a sunvisor that does not stay in the fully retracted position (as shown below). The left and/or right side sunvisor may lower slightly due to its own w…
  09-012-25 · Technical service bulletin · Unknown OR Other · issued Mar 10, 2025
• Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
  01-002-25 · Technical service bulletin · Engine · issued Mar 6, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25 · Technical service bulletin · Electrical System · issued Feb 28, 2025
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-00…
  SA-011-25 · Technical service bulletin · Structure · issued Feb 28, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25 · Technical service bulletin · Unknown OR Other · issued Feb 19, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25a · Technical service bulletin · Electrical System · issued Feb 8, 2025
• Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory • …
  15-001-25 · Technical service bulletin · Electrical System · issued Feb 8, 2025
• Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear posit…
  01-001-25 · Technical service bulletin · Engine · issued Feb 7, 2025
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-008-25 · Technical service bulletin · Electrical System · issued Feb 5, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25 · Technical service bulletin · Electrical System · issued Feb 4, 2025
• Some customers may notice the front door window(s) do not open. This may be caused by the lower window cable corrosion and damage. To eliminate this concern, the following improvem…
  09-006-25 · Technical service bulletin · Structure · issued Jan 30, 2025
• Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having…
  09-007-25 · Technical service bulletin · Structure · issued Jan 30, 2025
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-25 · Technical service bulletin · Steering · issued Jan 24, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25 · Technical service bulletin · Electrical System · issued Jan 22, 2025
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-005-25 · Technical service bulletin · Seats · issued Jan 22, 2025
• Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of…
  09-003-25 · Technical service bulletin · Electrical System · issued Jan 15, 2025
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat installed inside of…
  SSPD8 Owner Letter · Warranty extension · Engine · issued Dec 24, 2024
• Frequently Asked Questions (FAQ)
  SA-009-24e · Technical service bulletin · Electrical System · issued Dec 6, 2024
• A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
  SA-026-24b · Technical service bulletin · Air Bags · issued Nov 26, 2024
• CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recal…
  CSP12 Repair · Warranty extension · Engine · issued Nov 18, 2024
• CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recal…
  CSP12 Repair MX5 · Warranty extension · Engine · issued Nov 18, 2024
• CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recal…
  CSP12 Parts Warr · Warranty extension · Engine · issued Nov 18, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24c · Technical service bulletin · Unknown OR Other · issued Nov 15, 2024
• Some customers may experience rear subwoofer audio sound pauses intermittently at high volume levels. When the volume level is lowered, the subwoofer audio sound resumes. The actua…
  09-049-24 · Technical service bulletin · Electrical System · issued Nov 13, 2024
• CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recal…
  CSP12 FAQs · Warranty extension · Fuel/propulsion System · issued Nov 12, 2024
• On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may…
  SSPD8 Owner Letter · Warranty extension · Engine · issued Nov 9, 2024
• CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recal…
  CSP12 · Warranty extension · Fuel/propulsion System · issued Nov 8, 2024
• CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recal…
  CSP12 Dealer Letter · Warranty extension · Fuel/propulsion System · issued Nov 8, 2024
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
  SA-081-24 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24a · Technical service bulletin · Electrical System · issued Nov 5, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24c · Technical service bulletin · Engine · issued Nov 5, 2024
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant cont…
  SSPD8 Repair · Warranty extension · Engine · issued Oct 31, 2024
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant cont…
  SSPD8 Dealer Letter · Warranty extension · Engine · issued Oct 31, 2024
• The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the …
  SA-079-24 · Technical service bulletin · Power Train · issued Oct 24, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
• Some vehicles may exhibit a rear console lid with a sticking feeling or a squeaking noise when opening and/or closing. This is caused by an inappropriate shape of the console lid h…
  09-043-24 · Technical service bulletin · Unknown OR Other · issued Oct 3, 2024
• Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which ma…
  09-042-24a · Technical service bulletin · Unknown OR Other · issued Oct 3, 2024
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-073-24a · Technical service bulletin · Engine · issued Oct 2, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24b · Technical service bulletin · Service Brakes · issued Sep 26, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24d · Technical service bulletin · Electrical System · issued Sep 24, 2024
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-064-24 · Technical service bulletin · Electrical System · issued Sep 24, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24 · Technical service bulletin · Electrical System · issued Sep 13, 2024
• Some customers may complain about scratches on the instrument cluster lens.
  SA-068-24 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
• Qi Wireless Charger symptom troubleshooting.
  SA-067-24 · Technical service bulletin · Electrical System · issued Sep 12, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-065-24 · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24b · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pa…
  04-001-24b · Technical service bulletin · Service Brakes · issued Sep 11, 2024
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates veh…
  SA-063-24 · Technical service bulletin · Lane Departure · issued Sep 7, 2024
• Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which ma…
  09-042-24 · Technical service bulletin · Unknown OR Other · issued Aug 31, 2024
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pa…
  04-001-24a · Technical service bulletin · Service Brakes · issued Aug 29, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24b · Technical service bulletin · Engine · issued Aug 29, 2024
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
• Some customers may experience a rattle noise coming from the front suspension while driving the vehicle, with no other driveability concerns. The rattle noise may be caused by a de…
  02-003-24 · Technical service bulletin · Suspension · issued Aug 24, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-057-24 · Technical service bulletin · Engine · issued Aug 15, 2024
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
• Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-053-24 · Technical service bulletin · Unknown OR Other · issued Aug 12, 2024
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-24 · Technical service bulletin · Engine · issued Aug 7, 2024
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-24 · Technical service bulletin · Electrical System · issued Aug 6, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24b · Technical service bulletin · Electrical System · issued Aug 5, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24b · Technical service bulletin · Unknown OR Other · issued Jul 29, 2024
• SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU …
  SSPC5 FCa · Service campaign · Unknown OR Other · issued Jul 23, 2024
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, …
  09-036-24 · Technical service bulletin · Seats · issued Jul 18, 2024
• SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU …
  SSPC5 MRTa · Service campaign · Unknown OR Other · issued Jul 2, 2024
• SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU …
  SSPC5 FC · Service campaign · Forward Collision Avoidance · issued Jul 2, 2024
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-009-24b · Technical service bulletin · Unknown OR Other · issued Jun 29, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24a · Technical service bulletin · Engine · issued Jun 28, 2024
• Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
  01-008-24 · Technical service bulletin · Engine · issued Jun 22, 2024
• Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01 (TCU - Tel antenna…
  SA-038-24 · Technical service bulletin · Electrical System · issued Jun 14, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24 Dlr Ltr · Technical service bulletin · Engine · issued Jun 12, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24 · Technical service bulletin · Engine · issued Jun 11, 2024
• SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU …
  SSPC5_Warranty · Service campaign · Electrical System · issued Jun 8, 2024
• SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU …
  SSPC5 Repair · Service campaign · Unknown OR Other · issued Jun 8, 2024
• A new repair procedure has been developed to address DTC P0126:00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located withi…
  PF-24-09 · Technical service bulletin · Engine · issued Jun 8, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
• SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU …
  SSPC5 MRT · Service campaign · Unknown OR Other · issued Jun 4, 2024
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sys…
  SA-036-24 · Technical service bulletin · Structure · issued Jun 1, 2024
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-035-24 · Technical service bulletin · Engine · issued Jun 1, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient…
  07-003-24a · Technical service bulletin · Unknown OR Other · issued Jun 1, 2024
• Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become s…
  01-003-24 · Technical service bulletin · Engine · issued May 24, 2024
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-032-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does n…
  09-027-24 · Technical service bulletin · Structure · issued May 14, 2024
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-021-24a · Technical service bulletin · Unknown OR Other · issued May 7, 2024
• A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
  SA-026-24 · Technical service bulletin · Air Bags · issued Apr 24, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficie…
  07-003-24 · Technical service bulletin · Unknown OR Other · issued Apr 22, 2024
• The customer may report a rattling noise from the front of the vehicle under load. It may sound as if it is coming from the dashboard, but it is coming from the hood prop rod (aka …
  SA-023-24 · Technical service bulletin · Structure · issued Apr 17, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24a · Technical service bulletin · Latches/locks/linkages · issued Apr 11, 2024
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of th…
  09-023-24 · Technical service bulletin · Electrical System · issued Apr 11, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24 · Technical service bulletin · Wheels · issued Apr 10, 2024
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-021-24 · Technical service bulletin · Equipment · issued Apr 9, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24a · Technical service bulletin · Forward Collision Avoidance · issued Apr 2, 2024
• Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates co…
  09-020-24 · Technical service bulletin · Electrical System · issued Mar 26, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24 · Technical service bulletin · Equipment · issued Mar 14, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2024
• Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
  PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-014-24 · Technical service bulletin · Structure · issued Mar 5, 2024
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: S…
  04-001-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 4, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24a · Technical service bulletin · Engine and Engine Cooling · issued Feb 21, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24 · Technical service bulletin · Wheels · issued Feb 12, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24 · Technical service bulletin · Electrical System · issued Feb 8, 2024
• NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaign…
  SA-007-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 5, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 1, 2024
• Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The …
  01-005-23a · Technical service bulletin · Engine and Engine Cooling · issued Dec 20, 2023
• Qi Wireless Charger symptom troubleshooting
  SA-021-23b · Technical service bulletin · Electrical System · issued Dec 7, 2023
• Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Inf…
  SA-015-23e · Technical service bulletin · Equipment · issued Dec 7, 2023
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-081-23 · Technical service bulletin · Engine and Engine Cooling · issued Dec 5, 2023
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-025-23a · Technical service bulletin · Electrical System · issued Dec 5, 2023
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sy…
  SA-079-23 · Technical service bulletin · Equipment Adaptive/mobility · issued Dec 1, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23c · Technical service bulletin · Seats · issued Nov 20, 2023
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-077-23 · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 15, 2023
• When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance.
  09-040-23 · Technical service bulletin · Fuel System, Gasoline · issued Nov 14, 2023
• Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under …
  09-039-23 · Technical service bulletin · Equipment · issued Nov 14, 2023
• Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle …
  05-005-23a · Technical service bulletin · Power Train · issued Nov 14, 2023
• Some customers may complain about the poor appearance due to an uneven rear beltline molding joint. This concern is caused by the rear beltline molding not being manufactured accor…
  09-038-23 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2023
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of th…
  09-029-23a · Technical service bulletin · Electrical System · issued Nov 8, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23a · Technical service bulletin · Equipment · issued Nov 7, 2023
• Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle …
  05-005-23 · Technical service bulletin · Power Train · issued Oct 31, 2023
• Some customers may complain of a rattle noise coming from near the center of the dash.
  SA-073-23 · Technical service bulletin · Structure · issued Oct 26, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23i · Technical service bulletin · Engine and Engine Cooling · issued Oct 23, 2023
• Some vehicles may have a water leak and/or a technician may find water inside the cabin or within a component. The source of the leak may be from between the doors at the B-pillar.…
  SA-068-23 · Technical service bulletin · Structure · issued Oct 19, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23a · Technical service bulletin · Engine and Engine Cooling · issued Oct 11, 2023
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-042-23a · Technical service bulletin · Equipment · issued Oct 6, 2023
• Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strong…
  09-033-23 · Technical service bulletin · Structure · issued Sep 26, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003-23a · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: S…
  04-002-23c · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23a · Technical service bulletin · Visibility · issued Sep 13, 2023
• Some customers may complain about scratches on the instrument cluster lens.
  SA-050-23 · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23b · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23a · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23h · Technical service bulletin · Engine and Engine Cooling · issued Aug 28, 2023
• Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause.
  SA-049-23a · Technical service bulletin · Equipment · issued Aug 28, 2023
• Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause.
  SA-048-23 · Technical service bulletin · Equipment · issued Aug 28, 2023
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-037-23a · Technical service bulletin · Engine and Engine Cooling · issued Aug 16, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23g · Technical service bulletin · Equipment · issued Aug 15, 2023
• Some vehicles may exhibit the warning message "Ultrasonic Sensor Malfunction" in the instrument cluster and the following DTC(s) stored after replacing the front and/or rear ultras…
  09-026-23a · Technical service bulletin · Electrical System · issued Aug 3, 2023
• Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the …
  05-004-23 · Technical service bulletin · Engine and Engine Cooling · issued Aug 1, 2023
• Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. B1126:13 - Driver-side…
  08-003-23a · Technical service bulletin · Air Bags · issued Jul 26, 2023
• Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software…
  16-008-23 · Technical service bulletin · Electrical System · issued Jul 25, 2023
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-042-23 · Technical service bulletin · Equipment · issued Jul 21, 2023
• Some customers may experience â  Ultrasonic sensor malfunctionâ  warning message displayed in the instrument cluster when driving or at a stop. The warning message continues …
  09-030-23 · Technical service bulletin · Electrical System · issued Jul 18, 2023
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-014-23a · Technical service bulletin · Structure · issued Jul 13, 2023
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of th…
  09-029-23 · Technical service bulletin · Electrical System · issued Jul 10, 2023
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-012-23b · Technical service bulletin · Seats · issued Jul 10, 2023
• Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be ca…
  09-028-23 · Technical service bulletin · Equipment · issued Jul 7, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23 · Technical service bulletin · Structure · issued Jul 6, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23F · Technical service bulletin · Exterior Lighting · issued Jul 5, 2023
• Connected Services, Frequently Asked Questions (FAQ)
  SA-015-23d · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 28, 2023
• Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at or around the washer motor (1). …
  09-025-23 · Technical service bulletin · Visibility · issued Jun 23, 2023
• Some vehicles with the two-step deployment control air bag module may exhibit a clicking sound when turning the steering wheel. This is caused by the horn spring (1) of the airbag …
  08-004-23 · Technical service bulletin · Steering · issued Jun 14, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23e · Technical service bulletin · Exterior Lighting · issued Jun 12, 2023
• Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of…
  09-024-23 · Technical service bulletin · Latches/locks/linkages · issued Jun 12, 2023
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-037-23 · Technical service bulletin · Engine and Engine Cooling · issued Jun 6, 2023
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-036-23 · Technical service bulletin · Structure · issued Jun 5, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23b · Technical service bulletin · Seats · issued Jun 1, 2023
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-005-23a · Technical service bulletin · Electrical System · issued May 31, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23 · Technical service bulletin · Electrical System · issued May 24, 2023
• Frequently Asked Questions (FAQ)
  SA-015-23c · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2023
• Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollm…
  SA-009-23d · Technical service bulletin · Electrical System · issued May 24, 2023
• Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initi…
  16-003-23 · Technical service bulletin · Electrical System · issued May 23, 2023
• Part BEMD-50-M40C has been discontinued.
  RF-23-07 · Technical service bulletin · Equipment · issued May 22, 2023
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-031-23 · Technical service bulletin · Wheels · issued May 17, 2023
• Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory.
  08-003-23 · Technical service bulletin · Air Bags · issued May 17, 2023
• Some vehicles may experience a gap between the glass and the rear door glass run-channel due to run-channel deformation. This causes poor appearance and wind noise when driving at …
  09-021-23 · Technical service bulletin · Structure · issued May 9, 2023
• Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. This is caused by the front door glass run channel not being fixed strongl…
  09-018-23a · Technical service bulletin · Visibility · issued May 9, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23 · Technical service bulletin · Electrical System · issued May 9, 2023
• Mazda Connected Services - Frequently Asked Questions (FQA)
  SA-015-23b · Technical service bulletin · Equipment · issued Apr 28, 2023
• Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
  01-006-23 · Technical service bulletin · Engine and Engine Cooling · issued Apr 26, 2023
• Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollm…
  SA-009-23c · Technical service bulletin · Equipment · issued Apr 25, 2023
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-025-23 · Technical service bulletin · Electrical System · issued Apr 21, 2023
• Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occur…
  09-020-23 · Technical service bulletin · Equipment · issued Apr 19, 2023
• Some vehicles may exhibit the warning messages Safety and Driver Support Systems Temporarily Disabled or Front Radar Obscured. Drive Safely displayed in the instrument cluster desp…
  15-001-23 · Technical service bulletin · Equipment · issued Apr 18, 2023
• Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-022-23 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• Qi Wireless Charger symptom troubleshooting
  SA-021-23 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-020/23 · Technical service bulletin · Fuel System, Diesel · issued Apr 13, 2023
• Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. This is caused by the front door glass run channel not being fixed strongl…
  09-018-23 · Technical service bulletin · Structure · issued Apr 11, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23a · Technical service bulletin · Seats · issued Apr 3, 2023
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-23a · Technical service bulletin · Steering · issued Apr 3, 2023
• Due to a supplier change, Channel (L) Glass BDMT-59-60ZB-> BDMT-59-60ZF has been discontinued. The new part number BDMT-59-60ZH or later has been confirmed as an interchangeable pa…
  RF-23-04 · Technical service bulletin · Equipment · issued Mar 31, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23b · Technical service bulletin · Engine and Engine Cooling · issued Mar 28, 2023
• A Technical Service Bulletin (TSB 08-001 /22 - AIR BAG WARNING LIGHT ON WITH OTC B1126: 13 OR B1127:13) has been released to repair 2019-2022 Mazda3 with OTC B1126:13/B1127:13. Fol…
  eFC-1-21-00443a · Technical service bulletin · Air Bags · issued Mar 24, 2023
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-012-23a · Technical service bulletin · Seats · issued Mar 22, 2023
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
  SA-016-23 · Technical service bulletin · Equipment · issued Mar 21, 2023
• Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initi…
  16-003-23 · Technical service bulletin · Equipment · issued Mar 17, 2023
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-015-23 · Technical service bulletin · Equipment · issued Mar 10, 2023
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-012-23 · Technical service bulletin · Visibility · issued Mar 1, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23a · Technical service bulletin · Engine and Engine Cooling · issued Mar 1, 2023
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-014-23 · Technical service bulletin · Structure · issued Feb 23, 2023
• Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The…
  01-005-23 · Technical service bulletin · Engine and Engine Cooling · issued Feb 16, 2023
• Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
  SA-010-23 · Technical service bulletin · Engine and Engine Cooling · issued Feb 9, 2023
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-012-23 · Technical service bulletin · Unknown OR Other · issued Feb 9, 2023
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Rem…
  SA-009-23 · Technical service bulletin · Engine and Engine Cooling · issued Feb 6, 2023
• Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become s…
  01-004-23 · Technical service bulletin · Engine and Engine Cooling · issued Feb 3, 2023
• Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are app…
  01-001-23a · Technical service bulletin · Engine and Engine Cooling · issued Feb 3, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-007-23 · Technical service bulletin · Seats · issued Feb 1, 2023
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficien…
  07-002-23 · Technical service bulletin · Electrical System · issued Feb 1, 2023
• Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between BDGF-66-5G0B up to the G suffix. This can be used for repair with vehicles origin…
  RF-23-02 · Technical service bulletin · Electrical System · issued Jan 25, 2023
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-006-23 · Technical service bulletin · Structure · issued Jan 23, 2023
• Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: …
  SA-006/23 · Technical service bulletin · Electrical System · issued Jan 23, 2023
• When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and wer…
  RF-23-01 · Technical service bulletin · Engine and Engine Cooling · issued Jan 23, 2023
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-005/22 · Technical service bulletin · Electrical System · issued Jan 19, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003/23 · Technical service bulletin · Service Brakes · issued Jan 11, 2023
• Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does n…
  09-004-23 · Technical service bulletin · Latches/locks/linkages · issued Jan 9, 2023
• Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P030X:00 (only turbo engines are applicable; non-turbo engines are NOT …
  01-001-23 · Technical service bulletin · Engine and Engine Cooling · issued Jan 4, 2023
• Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate.
  04-006-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 22, 2022
• Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than o…
  07-004-22b · Technical service bulletin · Electrical System · issued Dec 21, 2022
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-078-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 20, 2022
• Some vehicles may experience an engine stall when hard accelerating from a stop (often difficult to reproduce on a test drive), no codes are stored and the vehicle easily restarts …
  01-017-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 19, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22g · Technical service bulletin · Electrical System · issued Dec 14, 2022
• Some vehicles may exhibit the following symptoms with DTC P05A0:00 (Active air shutter and the opening angle abnormality (sticking)) stored in memory. Symptom 1 [Mazda3 and CX-30]:…
  09-048-22 · Technical service bulletin · Electrical System · issued Dec 13, 2022
• MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
  SA-019-22c · Technical service bulletin · Electrical System · issued Dec 13, 2022
• Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *…
  SA-017-22d · Technical service bulletin · Electrical System · issued Dec 13, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22a · Technical service bulletin · Equipment · issued Dec 7, 2022
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-001-22b · Technical service bulletin · Structure · issued Dec 1, 2022
• Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
  MT-004-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 1, 2022
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. - Symptom 1: The touch sensor of …
  09-019-22a · Technical service bulletin · Electrical System · issued Nov 22, 2022
• Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates co…
  09-046-22 · Technical service bulletin · Electrical System · issued Nov 21, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22a · Technical service bulletin · Suspension · issued Nov 18, 2022
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-044-22 · Technical service bulletin · Seats · issued Nov 15, 2022
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-075-22 · Technical service bulletin · Electrical System · issued Nov 14, 2022
• Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the amb…
  SA-074-22 · Technical service bulletin · Visibility · issued Nov 14, 2022
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-001-22a · Technical service bulletin · Structure · issued Nov 9, 2022
• Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initi…
  16-004-22a · Technical service bulletin · Electrical System · issued Nov 4, 2022
• Customers may complain about the HVAC system is not blowing air and/or excessive noise from HVAC system.
  SA-072-22 · Technical service bulletin · Visibility · issued Nov 3, 2022
• Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-064-22a · Technical service bulletin · Electrical System · issued Nov 2, 2022
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-070-22 · Technical service bulletin · Electrical System · issued Nov 1, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12004 or later). Ver. 7000C0A-NA01_12004 fixes t…
  16-001-22d · Technical service bulletin · Electrical System · issued Nov 1, 2022
• Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which ma…
  09-016-22a · Technical service bulletin · Equipment · issued Oct 19, 2022
• Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: * The engine takes longer to warm up * …
  01-013-22 · Technical service bulletin · Engine and Engine Cooling · issued Oct 19, 2022
• The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in …
  SA-068-22 · Technical service bulletin · Power Train · issued Oct 17, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22a · Technical service bulletin · Structure · issued Oct 17, 2022
• Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when…
  SA-067-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-066-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than o…
  07-004-22a · Technical service bulletin · Electrical System · issued Oct 10, 2022
• Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape duri…
  SA-065-22 · Technical service bulletin · Engine and Engine Cooling · issued Oct 10, 2022
• Mazda Connected Services Frequently Asked Questions (FAQs)
  SA-019-22b · Technical service bulletin · Equipment · issued Oct 10, 2022
• Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *…
  SA-017-22c · Technical service bulletin · Electrical System · issued Oct 10, 2022
• Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufa…
  01-012-22 · Technical service bulletin · Engine and Engine Cooling · issued Oct 6, 2022
• Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-064-22 · Technical service bulletin · Electrical System · issued Oct 6, 2022
• Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. This is caused by the front door glass run channel not being fixed strongl…
  09-028-22a · Technical service bulletin · Structure · issued Oct 5, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22f · Technical service bulletin · Electrical System · issued Oct 4, 2022
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates v…
  SA-061-22 · Technical service bulletin · Electrical System · issued Sep 29, 2022
• Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the P…
  07-004-22 · Technical service bulletin · Electrical System · issued Sep 23, 2022
• Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strong…
  09-014-22a · Technical service bulletin · Structure · issued Sep 12, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22e · Technical service bulletin · Electrical System · issued Sep 8, 2022
• Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause.
  SA-025-22a · Technical service bulletin · Equipment · issued Sep 5, 2022
• Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause.
  SA-024-22a · Technical service bulletin · Equipment · issued Sep 5, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22d · Technical service bulletin · Electrical System · issued Aug 25, 2022
• Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. -…
  SA-017-22b · Technical service bulletin · Electrical System · issued Aug 25, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).
  16-001-22c · Technical service bulletin · Electrical System · issued Aug 24, 2022
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-22 · Technical service bulletin · Structure · issued Aug 23, 2022
• Some customers may complain about a fuel gauge that fluctuates to a higher level at a stop on inclines, even after a long drive since it was fully refilled. This is caused by impro…
  09-034-22 · Technical service bulletin · Electrical System · issued Aug 23, 2022
• Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, re…
  01-009-22 · Technical service bulletin · Electrical System · issued Aug 23, 2022
• Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface
  SA-057-22 · Technical service bulletin · Suspension · issued Aug 17, 2022
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-054-22 · Technical service bulletin · Equipment Adaptive/mobility · issued Aug 11, 2022
• Some customers may complain that Mazda Connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with …
  16-004-22 · Technical service bulletin · Electrical System · issued Aug 11, 2022
• Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. - B1126:13 - Driver-si…
  08-001-22c · Technical service bulletin · Air Bags · issued Aug 10, 2022
• Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. This is caused by the front door glass run channel not being fixed strongl…
  09-028-22 · Technical service bulletin · Structure · issued Aug 9, 2022
• Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch located on the interior liftgate trim. This may be caused…
  09-004-22a · Technical service bulletin · Latches/locks/linkages · issued Aug 8, 2022
• When replacing the body control module (BCM), some ECUs may need reprogramming. Without reprogramming the concerned ECUs, the power saving function may not work properly.
  09-027-22 · Technical service bulletin · Electrical System · issued Aug 3, 2022
• Some customers may complain that their interior rear view mirror fell off and/or will not stay in place after it is reinstalled. This is due to some mirrors having lower tension on…
  SA-052-22 · Technical service bulletin · Visibility · issued Aug 1, 2022
• Some vehicles may exhibit a rear console lid with a sticking feeling or a squeaking noise when opening and/or closing. This is caused by an inappropriate shape of the console lid h…
  09-025-22 · Technical service bulletin · Equipment · issued Aug 1, 2022
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-22 · Technical service bulletin · Latches/locks/linkages · issued Aug 1, 2022
• A customer may complain that they have a brake squeal at the rear brakes.
  SA-051-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Aug 1, 2022
• Some vehicles may exhibit the trim peeling off the EPB (Electronic Parking Brake) or power window switches.
  SA-049-22 · Technical service bulletin · Equipment · issued Jul 27, 2022
• FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: - The road lane markings are covered by snow and are not visible. - Th…
  SA-043-22 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 27, 2022
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-22 · Technical service bulletin · Electrical System · issued Jun 22, 2022
• Some vehicles may exhibit the fuel-filler or charge lid opening unintentionally when unlocking the front doors using the door lock switch, the touch sensor on the outer door handle…
  09-022-22 · Technical service bulletin · Latches/locks/linkages · issued Jun 14, 2022
• Some vehicle may exhibit a knocking noise from the steering column while driving. This may be caused by a gap between the intermediate shaft (upper side) and the joint bolt. To eli…
  06-002-22 · Technical service bulletin · Steering · issued Jun 14, 2022
• Some customers may complain about scratches on the instrument cluster lens.
  SA-039-22 · Technical service bulletin · Electrical System · issued Jun 10, 2022
• Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between…
  09-017-22a · Technical service bulletin · Structure · issued Jun 9, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22c · Technical service bulletin · Electrical System · issued Jun 9, 2022
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
  SA-038-22 · Technical service bulletin · Power Train · issued Jun 7, 2022
• Some vehicles may exhibit the warning messages "Safety and Driver Support Systems Temporarily Disabled" or "Front Radar Obscured. Drive Safely." displayed in the instrument cluster…
  15-004-22 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 1, 2022
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. * Symptom 1: The touch sensor of …
  09-019-22 · Technical service bulletin · Electrical System · issued May 27, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22 · Technical service bulletin · Suspension · issued May 24, 2022
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-034-22 · Technical service bulletin · Electrical System · issued May 20, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).
  16-001-22b · Technical service bulletin · Electrical System · issued May 18, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22b · Technical service bulletin · Electrical System · issued May 12, 2022
• Mazda Connected Services Frequently Asked Questions (FAQs)
  SA-019-22a · Technical service bulletin · Unknown OR Other · issued May 6, 2022
• Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **…
  SA-017-22a · Technical service bulletin · Equipment · issued May 6, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).
  16-001-22a · Technical service bulletin · Electrical System · issued May 4, 2022
• Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. * B1126:13 - Driver-si…
  08-001-22b · Technical service bulletin · Air Bags · issued May 2, 2022
• Qi Wireless Charger Symptom Troubleshooting
  SA-028-22 · Technical service bulletin · Electrical System · issued May 2, 2022
• Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between…
  09-017-22 · Technical service bulletin · Structure · issued Apr 29, 2022
• Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
  SA-026-22 · Technical service bulletin · Equipment · issued Apr 27, 2022
• Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause.
  SA-025-22 · Technical service bulletin · Electrical System · issued Apr 27, 2022
• Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause.
  SA-024-22 · Technical service bulletin · Electrical System · issued Apr 27, 2022
• Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncom…
  SA-020-22 · Technical service bulletin · Equipment Adaptive/mobility · issued Apr 20, 2022
• Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reac…
  09-015-22 · Technical service bulletin · Latches/locks/linkages · issued Apr 19, 2022
• Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strong…
  09-014-22 · Technical service bulletin · Structure · issued Apr 12, 2022
• Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the molding is slightly lifted up. Due to the poor shape of the clip claws, the …
  09-013-22 · Technical service bulletin · Structure · issued Apr 12, 2022
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-012-22 · Technical service bulletin · Equipment · issued Apr 8, 2022
• Mazda Connected Services Frequently Asked Questions (FAQ).
  SA-019-22 · Technical service bulletin · Electrical System · issued Apr 6, 2022
• The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 …
  SA-018-22 · Technical service bulletin · Engine and Engine Cooling · issued Apr 6, 2022
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road.
  02-003-22 · Technical service bulletin · Steering · issued Apr 5, 2022
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Re…
  SA-017-22 · Technical service bulletin · Electrical System · issued Apr 4, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22 · Technical service bulletin · Equipment · issued Apr 4, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22a · Technical service bulletin · Electrical System · issued Apr 4, 2022
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
  SA-014-22 · Technical service bulletin · Equipment · issued Mar 29, 2022
• Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. *B1126:13 - Driver-sid…
  08-001/22 · Technical service bulletin · Air Bags · issued Mar 17, 2022
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-003/22 · Technical service bulletin · Electrical System · issued Mar 17, 2022
• Some vehicles without i-ACTIVSENSE may exhibit that the i-ACTIVSENSE OFF symbol turns on in the instrument cluster after replacing the speedometer. Since vehicles without i-ACTIVSE…
  09-011/22 · Technical service bulletin · Electrical System · issued Mar 16, 2022
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-013-22 · Technical service bulletin · Engine · issued Mar 16, 2022
• Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect cal…
  SA-012-22 · Technical service bulletin · Tires · issued Mar 15, 2022
• Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or M…
  SA-003-22d · Technical service bulletin · Electrical System · issued Mar 11, 2022
• Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20à °C/-4à °F or below) for a long time. This is caused …
  01-001/22a · Technical service bulletin · Equipment · issued Mar 10, 2022
• Some vehicles entertainment system may experience the symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later).
  16-001/22 · Technical service bulletin · Electrical System · issued Mar 9, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22a · Technical service bulletin · Equipment · issued Mar 9, 2022
• Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or M…
  SA-003-22c · Technical service bulletin · Electrical System · issued Mar 4, 2022
• Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washi…
  09-008/22 · Technical service bulletin · Equipment · issued Mar 1, 2022
• Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does n…
  09-006/22 · Technical service bulletin · Fuel System, Gasoline · issued Mar 1, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22 · Technical service bulletin · Suspension · issued Feb 28, 2022
• Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.
  SA-007-22a · Technical service bulletin · Electrical System · issued Feb 25, 2022
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 23, 2022
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-009-22 · Technical service bulletin · Power Train · issued Feb 18, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22 · Technical service bulletin · Structure · issued Feb 10, 2022
• Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicl…
  SA-002-22a · Technical service bulletin · Electrical System · issued Feb 10, 2022
• Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20à °C/-4à °F or below) for a long time. This is caused …
  01-001-22 · Technical service bulletin · Engine and Engine Cooling · issued Feb 10, 2022
• Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.
  SA-007-22 · Technical service bulletin · Equipment · issued Feb 9, 2022
• CX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDAR…
  SA-003-22b · Technical service bulletin · Electrical System · issued Feb 9, 2022
• Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B u…
  SA-003-22a · Technical service bulletin · Electrical System · issued Feb 4, 2022
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be cause…
  MT-001-22 · Technical service bulletin · Unknown OR Other · issued Feb 4, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22 · Technical service bulletin · Equipment · issued Feb 1, 2022
• Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DT…
  15-003/22 · Technical service bulletin · Forward Collision Avoidance · issued Jan 27, 2022
• Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be ca…
  09-004/22 · Technical service bulletin · Electrical System · issued Jan 27, 2022
• Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B u…
  SA-003/22 · Technical service bulletin · Electrical System · issued Jan 21, 2022
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-001/22 · Technical service bulletin · Structure · issued Jan 11, 2022
• New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is …
  SA-031-21c · Technical service bulletin · Engine and Engine Cooling · issued Dec 22, 2021
• Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the …
  SA-013-21h · Technical service bulletin · Electrical System · issued Dec 22, 2021
• Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No…
  SA-027-21c · Technical service bulletin · Electrical System · issued Dec 21, 2021
• Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed …
  16-002-21-3858 · Technical service bulletin · Equipment · issued Dec 21, 2021
• Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batte…
  01-006-21-3779b · Technical service bulletin · Electrical System · issued Dec 21, 2021
• Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine usi…
  09-039-21-3807 · Technical service bulletin · Equipment · issued Dec 20, 2021
• Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the rear outer handle remains pulled out and does not return when the rear out…
  09-038-21-3855 · Technical service bulletin · Structure · issued Dec 16, 2021
• Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work…
  09-012-21-3801b · Technical service bulletin · Electrical System · issued Dec 13, 2021
• Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern …
  09-019-21-3813a · Technical service bulletin · Equipment · issued Dec 2, 2021
• Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored.
  SA-055-21 · Technical service bulletin · Power Train · issued Nov 17, 2021
• For improvement of electrical diagnosis, the SKYACTIVà ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of …
  SA-052-21 · Technical service bulletin · Electrical System · issued Nov 4, 2021
• Some customers may complain that the driverâ  s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass caus…
  09-031-21-3831 · Technical service bulletin · Equipment · issued Oct 27, 2021
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-031-21c · Technical service bulletin · Engine and Engine Cooling · issued Oct 15, 2021
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-031-21b · Technical service bulletin · Equipment · issued Oct 13, 2021
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Rem…
  SA-013-21h · Technical service bulletin · Equipment · issued Oct 13, 2021
• Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
  MT-002-21a · Technical service bulletin · Fuel System, Gasoline · issued Oct 13, 2021
• When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance.…
  09-029-21-3811 · Technical service bulletin · Fuel System, Other · issued Oct 8, 2021
• MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To…
  SA-012-21g · Technical service bulletin · Equipment · issued Oct 7, 2021
• Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâ  s Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******3000…
  SA-049-21 · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 7, 2021
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates veh…
  SA-038-21 · Technical service bulletin · Equipment · issued Oct 4, 2021
• MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
  SA-027-21b · Technical service bulletin · Equipment · issued Sep 28, 2021
• Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The…
  01-011-21-3800a · Technical service bulletin · Equipment · issued Sep 27, 2021
• Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
  MT-002-21 · Technical service bulletin · Equipment · issued Sep 24, 2021
• If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valv…
  SA-047-21 · Technical service bulletin · Engine and Engine Cooling · issued Sep 16, 2021
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Rem…
  SA-013-21g · Technical service bulletin · Equipment · issued Sep 14, 2021
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-004-21c · Technical service bulletin · Electrical System · issued Sep 13, 2021
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-026-21-3817 · Technical service bulletin · Structure · issued Sep 10, 2021
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-21-3779a · Technical service bulletin · Electrical System · issued Aug 24, 2021
• This service bulletin provides information regarding the proper use of the driverâ  s floor mat to avoid any potential interference with the foot pedals. The following are possi…
  09-025-21-3824 · Technical service bulletin · Equipment · issued Aug 17, 2021
• AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software versio…
  09-021-21-3818a · Technical service bulletin · Equipment · issued Aug 6, 2021
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-031-21a · Technical service bulletin · Engine and Engine Cooling · issued Aug 5, 2021
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-002-21-3769a · Technical service bulletin · Wheels · issued Jul 19, 2021
• Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1).This…
  09-022-21-3815 · Technical service bulletin · Visibility · issued Jul 15, 2021
• When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be cleared automatically after finishing the maintenance mode. It is necessa…
  SA-044-21 · Technical service bulletin · Service Brakes, Hydraulic · issued Jul 13, 2021
• Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washi…
  09-020-21-3804 · Technical service bulletin · Structure · issued Jul 7, 2021
• If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key transmitters to be added. Use the procedure below to program new key transmi…
  SA-043-21 · Technical service bulletin · Equipment · issued Jul 1, 2021
• MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
  SA-027-21a · Technical service bulletin · Equipment · issued Jun 24, 2021
• Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having…
  09-019-21-3813 · Technical service bulletin · Fuel System, Diesel · issued Jun 24, 2021
• Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearanc…
  09-018-21-3796 · Technical service bulletin · Structure · issued Jun 17, 2021
• Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (M…
  04-003-21-3810 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 17, 2021
• MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To…
  SA-012-21f · Technical service bulletin · Engine and Engine Cooling · issued Jun 15, 2021
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only on…
  SA-030-21a · Technical service bulletin · Equipment · issued Jun 15, 2021
• Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not w…
  09-012-21-3801a · Technical service bulletin · Engine and Engine Cooling · issued Jun 10, 2021
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE…
  SA-041-21 · Technical service bulletin · Equipment · issued Jun 9, 2021
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-040-21 · Technical service bulletin · Visibility · issued Jun 7, 2021
• APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Act…
  SA-029-21a · Technical service bulletin · Electrical System · issued Jun 4, 2021
• Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE …
  SA-039-21 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 4, 2021
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-004-21b · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 2, 2021
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and…
  SA-013-21f · Technical service bulletin · Engine and Engine Cooling · issued Jun 2, 2021
• Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a …
  MT-003-21 · Technical service bulletin · Visibility · issued Jun 1, 2021
• Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PL…
  09-015-21-3805 · Technical service bulletin · Latches/locks/linkages · issued May 25, 2021
• When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not i…
  SA-038-21 · Technical service bulletin · Equipment Adaptive/mobility · issued May 24, 2021
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-004-21a · Technical service bulletin · Electrical System · issued May 24, 2021
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-036-21 · Technical service bulletin · Equipment Adaptive/mobility · issued May 18, 2021
• When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery cha…
  SA-034-21 · Technical service bulletin · Equipment · issued May 13, 2021
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and…
  SA-013-21e · Technical service bulletin · Equipment Adaptive/mobility · issued May 11, 2021
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-032-21 · Technical service bulletin · Power Train · issued May 11, 2021
• MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To…
  SA-012-21e · Technical service bulletin · Equipment Adaptive/mobility · issued May 10, 2021
• When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed afte…
  MT-002-21 · Technical service bulletin · Equipment · issued May 7, 2021
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-031-21 · Technical service bulletin · Engine and Engine Cooling · issued May 6, 2021
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-001-21 · Technical service bulletin · Equipment · issued May 5, 2021
• Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method
  SA-030-21 · Technical service bulletin · Equipment · issued May 4, 2021
• Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncom…
  SA-003-21b · Technical service bulletin · Forward Collision Avoidance · issued May 3, 2021
• Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become s…
  01-004-21-3773a · Technical service bulletin · Engine and Engine Cooling · issued Apr 30, 2021
• Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash a…
  01-002-21-3767a · Technical service bulletin · Engine and Engine Cooling · issued Apr 30, 2021
• IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollme…
  SA-013-21d · Technical service bulletin · Electrical System · issued Apr 27, 2021
• Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncom…
  SA-003-21a · Technical service bulletin · Equipment · issued Apr 27, 2021
• Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not w…
  09-012-21-3801 · Technical service bulletin · Electrical System · issued Apr 27, 2021
• APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ ¢ / Android Autoâ ¢, but it can be activated using MD…
  SA-029-21 · Technical service bulletin · Equipment · issued Apr 26, 2021
• Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The…
  01-011-21-3800 · Technical service bulletin · Engine and Engine Cooling · issued Apr 22, 2021
• If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured…
  SA-028-21 · Technical service bulletin · Forward Collision Avoidance · issued Apr 21, 2021
• Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strong…
  09-007-21-3751 · Technical service bulletin · Structure · issued Apr 15, 2021
• MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To…
  SA-012-21d · Technical service bulletin · Equipment · issued Apr 14, 2021
• Some vehicles may exhibit that the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality (sticking)) is stored in memory. This is caused by…
  01-009-21-3799 · Technical service bulletin · Power Train · issued Apr 12, 2021
• Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be p…
  SA-014-21c · Technical service bulletin · Equipment · issued Apr 7, 2021
• MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
  SA-027-21 · Technical service bulletin · Equipment · issued Apr 7, 2021
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-026-21 · Technical service bulletin · Visibility · issued Apr 2, 2021
• Some customers may notice an unexpected collision warning or automatic braking while reversing. This concern may be due to the parking assist unit software. The Smart Brake Support…
  15-001-21-3795 · Technical service bulletin · Equipment Adaptive/mobility · issued Apr 2, 2021
• Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication …
  SA-023-21 · Technical service bulletin · Electrical System · issued Mar 16, 2021