2020 Mazda CX-9 service bulletins & manufacturer communications

326 manufacturer communications are on file with NHTSA for the 2020 Mazda CX-9. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
  SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may expe…
  09-019-26 · Technical service bulletin · Engine · issued Jun 18, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warrant…
  SA-027-26a · Technical service bulletin · Electrical System · issued Jun 17, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine …
  01-008-26 · Technical service bulletin · Power Train · issued May 1, 2026
• DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
  SA-031-26 · Technical service bulletin · Unknown OR Other · issued Apr 30, 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
  SA-029-26 · Technical service bulletin · Power Train · issued Apr 21, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
  SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is r…
  SA-027-26 · Technical service bulletin · Electrical System · issued Apr 15, 2026
• This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water p…
  SA-014-26 · Technical service bulletin · Engine · issued Mar 11, 2026
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
  SA-005-26 · Technical service bulletin · Unknown OR Other · issued Jan 26, 2026
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 5, 2026
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25a · Technical service bulletin · Unknown OR Other · issued Dec 10, 2025
• When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…
  SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
• Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
  SA-051-25 · Technical service bulletin · Steering · issued Nov 8, 2025
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25b · Technical service bulletin · Electrical System · issued Oct 23, 2025
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-043-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-042-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-039/25 · Technical service bulletin · Structure · issued Aug 22, 2025
• When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/repla…
  SA-037-25 · Technical service bulletin · Unknown OR Other · issued Aug 15, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
  CSP13d Dealer Ltr · Warranty extension · Unknown OR Other · issued Jul 14, 2025
• Mazda Motor Corporation has decided to conduct a Customer Service Program (CSP11) to extend the limited powertrain warranty to 10 years or 120,000 miles, whichever occurs first, fo…
  CSP11a Warranty · Warranty extension · Engine · issued Jun 21, 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
  SA-032-25 · Technical service bulletin · Unknown OR Other · issued Jun 19, 2025
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-031-25 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
  CSP13c Dealer Ltr · Warranty extension · Unknown OR Other · issued Jun 6, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25a · Technical service bulletin · Electrical System · issued Jun 3, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13b Dealer Ltr · Warranty extension · Unknown OR Other · issued May 23, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13a Parts and Warranty · Warranty extension · Unknown OR Other · issued May 23, 2025
• Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise dependi…
  09-024-25 · Technical service bulletin · Unknown OR Other · issued May 22, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13a Dealer Ltr · Warranty extension · Unknown OR Other · issued May 20, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13 Repair · Warranty extension · Unknown OR Other · issued Apr 29, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13 Parts and Warranty · Warranty extension · Unknown OR Other · issued Apr 29, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13 FAQs · Warranty extension · Unknown OR Other · issued Apr 29, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
  CSP13 Dealer Letter · Warranty extension · Unknown OR Other · issued Apr 29, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25 · Technical service bulletin · Unknown OR Other · issued Apr 25, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25 · Technical service bulletin · Unknown OR Other · issued Apr 16, 2025
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-016-25 · Technical service bulletin · Unknown OR Other · issued Mar 20, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25a · Technical service bulletin · Electrical System · issued Feb 8, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25 · Technical service bulletin · Electrical System · issued Feb 4, 2025
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-25 · Technical service bulletin · Steering · issued Jan 24, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25 · Technical service bulletin · Electrical System · issued Jan 22, 2025
• When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the …
  SA-003-25 · Technical service bulletin · Unknown OR Other · issued Jan 21, 2025
• Dear Mazda Owner: You are receiving this notice because Mazda’s records indicate that your 2019-2020 CX-5, 2016-2020 CX-9, or 2018-2020 Mazda6 vehicle was equipped with a SKYACTIV-…
  CSP11 Owner Letter · Warranty extension · Engine · issued Dec 24, 2024
• Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhau…
  01-010-24 · Technical service bulletin · Engine · issued Nov 28, 2024
• CSP11 - COOLANT LEAKS AT CYLINDER HEAD WARRANTY EXTENSION For certain 2019-2020MY CX-5, 2016-2020MY CX-9, 2018-2020MY Mazda6 that are equipped with SKYACTIV-G 2.5T engine, the warr…
  CSP11 Parts Warr · Warranty extension · Engine · issued Nov 16, 2024
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
  SA-081-24 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2024
• The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the …
  SA-079-24 · Technical service bulletin · Power Train · issued Oct 24, 2024
• Mazda Motor Corporation has decided to conduct a Customer Service Program (CSP11) to extend the limited powertrain warranty to 10 years or 120,000 miles, whichever occurs first, fo…
  CSP11 Repair · Warranty extension · Engine · issued Oct 18, 2024
• Mazda Motor Corporation has decided to conduct a Customer Service Program (CSP11) to extend the limited powertrain warranty to 10 years or 120,000 miles, whichever occurs first, fo…
  CSP11 Parts · Warranty extension · Engine · issued Oct 18, 2024
• Mazda Motor Corporation has decided to conduct a Customer Service Program (CSP11) to extend the limited powertrain warranty to 10 years or 120,000 miles, whichever occurs first, fo…
  CSP11 Dealer Letter · Warranty extension · Engine · issued Oct 18, 2024
• Please review the entire Dealer Email below announced on October 17, 2024 for full details regarding this campaign. Warranty Information is at the bottom of the TSB Parts and Warra…
  CSP11 · Warranty extension · Engine · issued Oct 16, 2024
• Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter…
  09-022-24b · Technical service bulletin · Structure · issued Oct 12, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
• Some customers may complain about scratches on the instrument cluster lens.
  SA-068-24 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
• Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-053-24 · Technical service bulletin · Unknown OR Other · issued Aug 12, 2024
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-038-24 · Technical service bulletin · Electrical System · issued Aug 8, 2024
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-24 · Technical service bulletin · Engine · issued Aug 7, 2024
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-24 · Technical service bulletin · Electrical System · issued Aug 6, 2024
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-008-24a · Technical service bulletin · Electrical System · issued Aug 5, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24b · Technical service bulletin · Unknown OR Other · issued Jul 29, 2024
• Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter…
  09-022-24a · Technical service bulletin · Structure · issued Jul 25, 2024
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, …
  09-036-24 · Technical service bulletin · Seats · issued Jul 18, 2024
• Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not re…
  09-035-24 · Technical service bulletin · Electrical System · issued Jul 17, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-035-24 · Technical service bulletin · Engine · issued Jun 1, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient…
  07-003-24a · Technical service bulletin · Unknown OR Other · issued Jun 1, 2024
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-032-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the consol…
  09-026-24 · Technical service bulletin · Unknown OR Other · issued May 14, 2024
• Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
  SA-027-24 · Technical service bulletin · Equipment Adaptive/mobility · issued Apr 26, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficie…
  07-003-24 · Technical service bulletin · Electrical System · issued Apr 22, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24 · Technical service bulletin · Wheels · issued Apr 10, 2024
• Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter…
  09-022-24 · Technical service bulletin · Latches/locks/linkages · issued Apr 8, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2024
• Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
  PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-014-24 · Technical service bulletin · Structure · issued Mar 5, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24 · Technical service bulletin · Power Train · issued Feb 12, 2024
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-008-24 · Technical service bulletin · Equipment · issued Feb 6, 2024
• Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates…
  09-006-24 · Technical service bulletin · Structure · issued Feb 2, 2024
• Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load whe…
  06-001-24 · Technical service bulletin · Steering · issued Jan 23, 2024
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-081-23 · Technical service bulletin · Engine and Engine Cooling · issued Dec 5, 2023
• Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular road…
  06-004-23b · Technical service bulletin · Steering · issued Dec 1, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23c · Technical service bulletin · Seats · issued Nov 20, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23a · Technical service bulletin · Equipment · issued Nov 7, 2023
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-003-23 · Technical service bulletin · Suspension · issued Oct 17, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23a · Technical service bulletin · Electrical System · issued Oct 11, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003-23a · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23a · Technical service bulletin · Structure · issued Sep 13, 2023
• Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular road…
  06-004-23a · Technical service bulletin · Steering · issued Sep 7, 2023
• Some customers may complain about scratches on the instrument cluster lens.
  SA-050-23 · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular road…
  06-004-23 · Technical service bulletin · Steering · issued Jul 17, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23 · Technical service bulletin · Structure · issued Jul 6, 2023
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-036-23 · Technical service bulletin · Equipment · issued Jun 5, 2023
• Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can caus…
  SA-035-23 · Technical service bulletin · Engine and Engine Cooling · issued Jun 1, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23b · Technical service bulletin · Seats · issued Jun 1, 2023
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-033-23 · Technical service bulletin · Electrical System · issued May 24, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23 · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2023
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-031-23 · Technical service bulletin · Wheels · issued May 17, 2023
• Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
  05-002-23 · Technical service bulletin · Power Train · issued May 17, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23 · Technical service bulletin · Electrical System · issued May 9, 2023
• Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive externa…
  09-013-23a · Technical service bulletin · Electrical System · issued Apr 28, 2023
• Some customers may complain about any of the following: Infotainment display is blank Rear mount camera is inoperative Foot-motion system is inoperative Rear parking sensor system …
  SA-024-23 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23a · Technical service bulletin · Seats · issued Apr 3, 2023
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-23a · Technical service bulletin · Steering · issued Apr 3, 2023
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
  SA-016-23 · Technical service bulletin · Equipment · issued Mar 21, 2023
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-012-23 · Technical service bulletin · Visibility · issued Mar 1, 2023
• Speedometer replacement procedure
  09-016-23 · Technical service bulletin · Electrical System · issued Feb 28, 2023
• Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive externa…
  09-013-23 · Technical service bulletin · Electrical System · issued Feb 16, 2023
• Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhau…
  01-002-23a · Technical service bulletin · Engine and Engine Cooling · issued Feb 10, 2023
• Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need t…
  09-011-23 · Technical service bulletin · Visibility · issued Feb 9, 2023
• Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not re…
  09-008-23 · Technical service bulletin · Electrical System · issued Feb 7, 2023
• The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused…
  SA-007-23 · Technical service bulletin · Power Train · issued Feb 7, 2023
• Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are app…
  01-001-23a · Technical service bulletin · Engine and Engine Cooling · issued Feb 3, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-007-23 · Technical service bulletin · Seats · issued Feb 1, 2023
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficien…
  07-002-23 · Technical service bulletin · Electrical System · issued Feb 1, 2023
• The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused …
  SA-007/23 · Technical service bulletin · Power Train · issued Jan 27, 2023
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-006-23 · Technical service bulletin · Structure · issued Jan 23, 2023
• When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and wer…
  RF-23-01 · Technical service bulletin · Engine and Engine Cooling · issued Jan 23, 2023
• Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust m…
  01-002-23 · Technical service bulletin · Engine and Engine Cooling · issued Jan 19, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003/23 · Technical service bulletin · Service Brakes · issued Jan 11, 2023
• Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P030X:00 (only turbo engines are applicable; non-turbo engines are NOT …
  01-001-23 · Technical service bulletin · Engine and Engine Cooling · issued Jan 4, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-078-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 20, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22a · Technical service bulletin · Equipment · issued Dec 7, 2022
• Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow…
  04-005-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 2, 2022
• Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
  MT-004-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 1, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved…
  09-018-22b · Technical service bulletin · Electrical System · issued Nov 22, 2022
• Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need t…
  09-047-22 · Technical service bulletin · Structure · issued Nov 21, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22a · Technical service bulletin · Suspension · issued Nov 18, 2022
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-075-22 · Technical service bulletin · Electrical System · issued Nov 14, 2022
• Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the amb…
  SA-074-22 · Technical service bulletin · Visibility · issued Nov 14, 2022
• Some customers may complain about poor A/C performance due to low refrigerant. This may be caused by one of two things. Cause 1: [For 2016-2022 CX-9 with VINS lower than JM3TC*****…
  07-003-22a · Technical service bulletin · Equipment · issued Oct 20, 2022
• The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in …
  SA-068-22 · Technical service bulletin · Power Train · issued Oct 17, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22a · Technical service bulletin · Structure · issued Oct 17, 2022
• Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when…
  SA-067-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-066-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not re…
  09-032-22a · Technical service bulletin · Electrical System · issued Sep 28, 2022
• Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caus…
  01-010-22 · Technical service bulletin · Power Train · issued Sep 26, 2022
• Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not re…
  09-032-22 · Technical service bulletin · Electrical System · issued Aug 22, 2022
• Some customers may complain about poor A/C performance due to low refrigerant. This may be caused by the low-temperature side outlet pipe leading to the evaporator of the air condi…
  07-003-22 · Technical service bulletin · Equipment · issued Aug 22, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22d · Technical service bulletin · Electrical System · issued Aug 9, 2022
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-22 · Technical service bulletin · Latches/locks/linkages · issued Aug 1, 2022
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
  09-024-22 · Technical service bulletin · Electrical System · issued Jul 18, 2022
• Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust m…
  01-007-22 · Technical service bulletin · Engine and Engine Cooling · issued Jun 27, 2022
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-22 · Technical service bulletin · Electrical System · issued Jun 22, 2022
• Some customers may complain about scratches on the instrument cluster lens.
  SA-039-22 · Technical service bulletin · Electrical System · issued Jun 10, 2022
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
  SA-038-22 · Technical service bulletin · Power Train · issued Jun 7, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
  09-018-22 · Technical service bulletin · Electrical System · issued May 25, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22 · Technical service bulletin · Suspension · issued May 24, 2022
• Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
  SA-001-22c · Technical service bulletin · Equipment · issued May 23, 2022
• Some vehicles may store DTC B1495:87 (LIN communication error) and cannot be cleared after accessory Trailer Hitch is installed. This may be caused by liftgate foot sensor deactiva…
  SA-030-22 · Technical service bulletin · Trailer Hitches · issued May 5, 2022
• Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
  SA-026-22 · Technical service bulletin · Electrical System · issued Apr 27, 2022
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-012-22 · Technical service bulletin · Equipment · issued Apr 8, 2022
• The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 …
  SA-018-22 · Technical service bulletin · Engine and Engine Cooling · issued Apr 6, 2022
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road.
  02-003-22 · Technical service bulletin · Steering · issued Apr 5, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22 · Technical service bulletin · Equipment · issued Apr 4, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22c · Technical service bulletin · Electrical System · issued Apr 4, 2022
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
  SA-014-22 · Technical service bulletin · Equipment · issued Mar 29, 2022
• Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or…
  04-001/22 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 24, 2022
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-003/22 · Technical service bulletin · Electrical System · issued Mar 17, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22b · Technical service bulletin · Electrical System · issued Mar 17, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22a · Technical service bulletin · Wheels · issued Mar 9, 2022
• Some vehicles may exhibit an unusual noise in the front A/C unit when the recirculate switch is operated. This is caused by a damaged gear in the air intake actuator. Dust and sand…
  07-001/22 · Technical service bulletin · Equipment · issued Mar 3, 2022
• Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or af…
  01-002/22 · Technical service bulletin · Fuel System, Gasoline · issued Mar 1, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22 · Technical service bulletin · Power Train · issued Feb 28, 2022
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-22 · Technical service bulletin · Steering · issued Feb 23, 2022
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-009-22 · Technical service bulletin · Power Train · issued Feb 18, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22 · Technical service bulletin · Electrical System · issued Feb 14, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22 · Technical service bulletin · Structure · issued Feb 10, 2022
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be cause…
  MT-001-22 · Technical service bulletin · Unknown OR Other · issued Feb 4, 2022
• Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Soun…
  SA-001/22 · Technical service bulletin · Equipment · issued Jan 11, 2022
• Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batte…
  01-006-21-3779b · Technical service bulletin · Electrical System · issued Dec 21, 2021
• Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/s…
  09-009-21-3759a · Technical service bulletin · Structure · issued Dec 17, 2021
• Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work…
  09-012-21-3801b · Technical service bulletin · Electrical System · issued Dec 13, 2021
• Coolant Leaks At Cylinder Head: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1…
  01-013-21-3753a · Technical service bulletin · Engine and Engine Cooling · issued Dec 2, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
  SA-019-21e · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 16, 2021
• NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC searc…
  15-004-21-3835 · Technical service bulletin · Forward Collision Avoidance · issued Nov 16, 2021
• For improvement of electrical diagnosis, the SKYACTIVà ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of …
  SA-052-21 · Technical service bulletin · Equipment · issued Nov 4, 2021
• Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhau…
  01-013-21-3753 · Technical service bulletin · Engine and Engine Cooling · issued Oct 15, 2021
• Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
  MT-002-21a · Technical service bulletin · Fuel System, Other · issued Oct 13, 2021
• Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts.
  09-030-21-3838 · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 13, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21d · Technical service bulletin · Electrical System · issued Sep 28, 2021
• Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
  MT-002-21 · Technical service bulletin · Equipment · issued Sep 24, 2021
• All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
  09-021-21-3818b · Technical service bulletin · Electrical System · issued Sep 13, 2021
• Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These…
  04-004-21-3821 · Technical service bulletin · Parking Brake · issued Sep 13, 2021
• Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
  05-001-21-3826 · Technical service bulletin · Power Train · issued Sep 3, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21c · Technical service bulletin · Equipment · issued Sep 1, 2021
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-21-3779a · Technical service bulletin · Engine and Engine Cooling · issued Aug 24, 2021
• This service bulletin provides information regarding the proper use of the driverâ  s floor mat to avoid any potential interference with the foot pedals. The following are possi…
  09-025-21-3824 · Technical service bulletin · Equipment · issued Aug 17, 2021
• Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
  SA-046-21 · Technical service bulletin · Equipment · issued Aug 10, 2021
• AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software versio…
  09-021-21-3818a · Technical service bulletin · Equipment · issued Aug 6, 2021
• Some vehicles may exhibit an occasional rough idle accompanied with DTC P0300:00 (Random misfire) due to the following: 1. While closing the EGR valve, carbon deposit etc. pinched …
  01-001-21-3761a · Technical service bulletin · Engine and Engine Cooling · issued Jul 26, 2021
• Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the consol…
  09-023-21-3820 · Technical service bulletin · Equipment · issued Jul 19, 2021
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-002-21-3769a · Technical service bulletin · Wheels · issued Jul 19, 2021
• Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing cam…
  15-002-21-3812 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 9, 2021
• AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software versio…
  09-021-21-3818 · Technical service bulletin · Equipment · issued Jul 8, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21a · Technical service bulletin · Electrical System · issued Jun 25, 2021
• Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused …
  SA-042-21 · Technical service bulletin · Air Bags · issued Jun 24, 2021
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only on…
  SA-030-21a · Technical service bulletin · Equipment · issued Jun 15, 2021
• Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not w…
  09-012-21-3801a · Technical service bulletin · Engine and Engine Cooling · issued Jun 10, 2021
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE…
  SA-041-21 · Technical service bulletin · Equipment · issued Jun 9, 2021
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-040-21 · Technical service bulletin · Visibility · issued Jun 7, 2021
• APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Act…
  SA-029-21a · Technical service bulletin · Equipment · issued Jun 4, 2021
• Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the ca…
  04-002-21-3809 · Technical service bulletin · Service Brakes · issued Jun 4, 2021
• Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a …
  MT-003-21 · Technical service bulletin · Visibility · issued Jun 1, 2021
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-036-21 · Technical service bulletin · Exterior Lighting · issued May 18, 2021
• When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery cha…
  SA-034-21 · Technical service bulletin · Equipment · issued May 13, 2021
• The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.
  SA-033-21 · Technical service bulletin · Power Train · issued May 11, 2021
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-032-21 · Technical service bulletin · Power Train · issued May 11, 2021
• When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed afte…
  MT-002-21 · Technical service bulletin · Electrical System · issued May 7, 2021
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-001-21 · Technical service bulletin · Engine and Engine Cooling · issued May 5, 2021
• Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method
  SA-030-21 · Technical service bulletin · Equipment · issued May 4, 2021
• APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ ¢ / Android Autoâ ¢, but it can be activated using MD…
  SA-029-21 · Technical service bulletin · Equipment · issued Apr 26, 2021
• MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21a · Technical service bulletin · Equipment · issued Apr 8, 2021
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-001-21 · Technical service bulletin · Electrical System · issued Mar 15, 2021
• Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out.
  09-010-21-3786 · Technical service bulletin · Visibility · issued Mar 11, 2021
• Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratche…
  09-009-21-3759 · Technical service bulletin · Structure · issued Mar 11, 2021
• When performing the MGSS Workshop Manual 360à ° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on t…
  SA-022-21 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 8, 2021
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-020-21 · Technical service bulletin · Electrical System · issued Mar 8, 2021
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless tec…
  CSP05d · Technical service bulletin · Equipment · issued Feb 19, 2021
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless tec…
  CSP05c · Technical service bulletin · Equipment · issued Feb 19, 2021
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-21-3779 · Technical service bulletin · Electrical System · issued Feb 8, 2021
• The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use…
  01-005-21-3778 · Technical service bulletin · Electrical System · issued Feb 8, 2021
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-001-21-3775 · Technical service bulletin · Equipment · issued Jan 26, 2021
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road.
  02-003-21-3777 · Technical service bulletin · Steering · issued Jan 26, 2021
• Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster inte…
  01-003-21-3776 · Technical service bulletin · Electrical System · issued Jan 26, 2021
• Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has c…
  SA-007-21 · Technical service bulletin · Seats · issued Jan 22, 2021
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology,…
  CSP05b · Technical service bulletin · Engine and Engine Cooling · issued Jan 21, 2021
• Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
  09-004-21-3772 · Technical service bulletin · Structure · issued Jan 21, 2021
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-003-21-3771 · Technical service bulletin · Structure · issued Jan 21, 2021
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
  09-002-21-3770 · Technical service bulletin · Vehicle Speed Control · issued Jan 21, 2021
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-002-21-3769 · Technical service bulletin · Wheels · issued Jan 21, 2021
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-21-3768 · Technical service bulletin · Steering · issued Jan 21, 2021
• The 2020 CX9 Grand Touring and Signature trims come standard with a liftgate handsfree foot-motion detection unit located on the inner surface of the rear bumper. This location is …
  SA-039-20b · Technical service bulletin · Equipment Adaptive/mobility · issued Dec 17, 2020
• In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code …
  SA-004-20c · Technical service bulletin · Equipment · issued Dec 14, 2020
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-007-20-3674a · Technical service bulletin · Equipment · issued Dec 10, 2020
• Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts.
  09-005-20-3653a · Technical service bulletin · Structure · issued Dec 10, 2020
• CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well a…
  SA-047-20b · Technical service bulletin · Equipment · issued Nov 18, 2020
• Some customers may complain about the following MAZDA CONNECTâ ¢ Temperature Warning message: ï · Display is too Hot. Screen performance may be decreased until it cools. The …
  MT-006-20 · Technical service bulletin · Electrical System · issued Nov 18, 2020
• Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHà ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHà ® hands-free …
  09-036-20-3756 · Technical service bulletin · Electrical System · issued Nov 17, 2020
• Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is …
  MT-005-20 · Technical service bulletin · Engine and Engine Cooling · issued Nov 10, 2020
• Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesiv…
  SA-071-20 · Technical service bulletin · Engine and Engine Cooling · issued Oct 28, 2020
• APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS.…
  SA-070-20 · Technical service bulletin · Equipment · issued Oct 15, 2020
• CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just deliver…
  SA-047-20a · Technical service bulletin · Equipment · issued Oct 14, 2020
• The 2020 CX9 Grand Touring and Signature trims come standard with a liftgate handsfree foot-motion detection unit located on the inner surface of the rear bumper. This location is …
  SA-039-20a · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 14, 2020
• ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com
  SA-069-20 · Technical service bulletin · Equipment · issued Oct 12, 2020
• Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power stee…
  15-003-20-3737a · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 2, 2020
• SSPC2 - 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN. Concern Outline: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mod…
  SSPC2c · Technical service bulletin · Electrical System · issued Sep 23, 2020
• Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the …
  06-003-20-3718b · Technical service bulletin · Steering · issued Sep 8, 2020
• Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï · DTC U0420:68 [Forward …
  15-003-20-3737 · Technical service bulletin · Service Brakes, Hydraulic · issued Sep 4, 2020
• Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiti…
  09-029-20-3732 · Technical service bulletin · Structure · issued Sep 3, 2020
• Mazda Accessories has re-released the Front and Rear Bumper Trim kits for the CX-9 (see the table below for application and required components). NOTE: The Front and Rear Bumper Tr…
  RF-20-01 · Technical service bulletin · Structure · issued Sep 2, 2020
• Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the …
  06-003-20-3718 · Technical service bulletin · Steering · issued Aug 25, 2020
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-058-20b · Technical service bulletin · Engine and Engine Cooling · issued Aug 20, 2020
• When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to…
  SA-063-20 · Technical service bulletin · Electrical System · issued Aug 18, 2020
• Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when…
  SA-062-20 · Technical service bulletin · Forward Collision Avoidance · issued Aug 13, 2020
• 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the…
  SSPC2b · Technical service bulletin · Structure · issued Aug 12, 2020
• Engine no start due to low battery voltage. This service alert has been replaced by sspc2 - 2020 cx-5 and 2020 cx-9 power liftgate (plg) control unit concern
  SA-049-20b · Technical service bulletin · Electrical System · issued Aug 11, 2020
• 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the…
  SSPC2a · Technical service bulletin · Structure · issued Aug 10, 2020
• 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the…
  SSPC2a · Technical service bulletin · Structure · issued Aug 10, 2020
• Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory: ï · U3003:16 (Power liftgate (PLG) control module powe…
  MT-003-20 · Technical service bulletin · Electrical System · issued Aug 7, 2020
• New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda deal…
  MT-002-20 · Technical service bulletin · Wheels · issued Aug 3, 2020
• Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent.…
  SA-049-20 · Technical service bulletin · Electrical System · issued Jul 31, 2020
• DRW29 - 2020 CX-3, CX-30, CX-5, CX-9, MAZDA6 AND MAZDA3 - SECOND PDI OF ALLOCATED FLEET VEHICLES: Concern Outline: There are 597 vehicles contained in this DRW, and all had a paid …
  DRW29 · Technical service bulletin · Equipment · issued Jul 27, 2020
• Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the …
  06-003-20-3718 · Technical service bulletin · Steering · issued Jul 21, 2020
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-006-20-3673a · Technical service bulletin · Equipment · issued Jul 20, 2020
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-001-20 · Technical service bulletin · Electrical System · issued Jul 15, 2020
• In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code …
  SA-004-20b · Technical service bulletin · Equipment · issued Jul 6, 2020
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-026-20a · Technical service bulletin · Equipment · issued Jun 11, 2020
• When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new w…
  SA-053-20 · Technical service bulletin · Power Train · issued Jun 10, 2020
• In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code …
  SA-004-20a · Technical service bulletin · Equipment · issued May 11, 2020
• Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent.…
  SA-049-20 · Technical service bulletin · Engine and Engine Cooling · issued Apr 30, 2020
• Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new veh…
  SA-047-20 · Technical service bulletin · Power Train · issued Apr 28, 2020
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-040-20a · Technical service bulletin · Engine and Engine Cooling · issued Apr 2, 2020
• Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: Click Noise: 1. When first moving forward or reverse from a stop OR 2. When …
  04-004-20-3679b · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 19, 2020
• Drw28 - chrome window molding concern from strong wind damage - 2020 cx-5 and cx-9
  DRW28 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 18, 2020
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-20-3689 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 12, 2020
• Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
  SA-041-20 · Technical service bulletin · Electrical System · issued Mar 11, 2020
• The 2020 CX9 Grand Touring and Signature trims come standard with a liftgate handsfree sensor located on the inner surface of the rear bumper. This location is also where the acces…
  SA-039-20 · Technical service bulletin · Electrical System · issued Mar 9, 2020
• Some vehicles may exhibit a click noise from the front brakes under one of the following conditions: ï · When first moving the vehicle forward or reverse from a stop. ï · Whe…
  04-004-20-3679a · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 6, 2020
• The ownerâ  s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind custo…
  SA-036-20 · Technical service bulletin · Equipment · issued Mar 4, 2020
• Some vehicles may have one of the following DTCs stored in memory: ï · C1001:92 - Forward sensing camera (FSC) poor field of view ï · B14F0:92 - General temporary failure in …
  SA-037-20 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 3, 2020
• SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusX…
  SA-032-20 · Technical service bulletin · Equipment · issued Feb 27, 2020
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-004-20-3685 · Technical service bulletin · Wheels · issued Feb 26, 2020
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with e…
  SA-030-20 · Technical service bulletin · Power Train · issued Feb 26, 2020
• Some vehicles may exhibit a click noise from the front brakes under one of the following conditions: When first moving the vehicle forward or reverse from a stop. When first applyi…
  04-004-20-3679 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 20, 2020
• Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves…
  04-003-20-3668 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 20, 2020
• Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  SA-011-20a · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 18, 2020
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothà ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, No…
  SA-026-20 · Technical service bulletin · Equipment · issued Feb 11, 2020
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-019-20 · Technical service bulletin · Service Brakes, Hydraulic · issued Jan 29, 2020
• Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has c…
  SA-016-20 · Technical service bulletin · Seats · issued Jan 23, 2020
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road. Customers having this concern should have their vehicle…
  02-003-20-3677 · Technical service bulletin · Steering · issued Jan 23, 2020
• Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï · P2610:00: Instrument cluste…
  01-002-20-3678 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 23, 2020
• LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may …
  SA-009-20 · Technical service bulletin · Engine and Engine Cooling · issued Jan 15, 2020
• Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
  09-008-20-3675 · Technical service bulletin · Equipment · issued Jan 13, 2020
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-007-20-3674 · Technical service bulletin · Seats · issued Jan 13, 2020
• When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the …
  09-006-20-3673 · Technical service bulletin · Equipment · issued Jan 13, 2020
• Some vehicles may exhibit a rattling noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts.
  09-005-20-3653 · Technical service bulletin · Equipment · issued Jan 10, 2020
• AUXILIARY KEY CUTTING TEMPORARY PROCEDURE: Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than…
  SA-004-20 · Technical service bulletin · Equipment · issued Jan 9, 2020
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-003-20-3671 · Technical service bulletin · Electrical System · issued Jan 9, 2020
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-002-20-3651 · Technical service bulletin · Suspension · issued Jan 9, 2020
• Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driv…
  02-001-20-3655 · Technical service bulletin · Suspension · issued Jan 9, 2020
• All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
  09-022-19-3599a · Technical service bulletin · Equipment · issued Dec 19, 2019
• If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the int…
  MT-002-19 · Technical service bulletin · Equipment · issued Dec 19, 2019
• WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores…
  SA-058-19 · Technical service bulletin · Unknown OR Other · issued Dec 18, 2019
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-002-19-3616a · Technical service bulletin · Equipment Adaptive/mobility · issued Dec 17, 2019
• Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine S…
  SA-027-19 · Technical service bulletin · Equipment · issued Dec 13, 2019
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform y…
  01-022-19-3657 · Technical service bulletin · Equipment · issued Dec 13, 2019
• GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice f…
  SA-053-19 · Technical service bulletin · Power Train · issued Dec 5, 2019
• Some customers may complain about: ï · Intermittent engine no start ï · Instrument cluster red security indicator light ON ï · Engine Start/Start Button Amber indicator li…
  MT-004-19 · Technical service bulletin · Electrical System · issued Nov 20, 2019
• Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï · MAZDA MOBILE START (MMS) …
  SA-049-19 · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2019
• On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 pass…
  DRW27 · Technical service bulletin · Structure · issued Nov 8, 2019
• Some customers may have one or more of the following complaints: ï · Infotainment system reboots at times ï · SiriusXM function grayed out ï · SiriusXM stops playing 
  SA-047-19 · Technical service bulletin · Electrical System · issued Nov 6, 2019
• On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced …
  SA-046-19 · Technical service bulletin · Electrical System · issued Nov 5, 2019
• Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the r…
  SA-045-19 · Technical service bulletin · Electrical System · issued Oct 30, 2019
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit …
  SA-042-19 · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 25, 2019
• MAZDA Mobile start (MMS) cannot communicate with vehicle
  SA266 · Technical service bulletin · Equipment · issued Dec 19, 2016