Mazda CX-9 2020 — technical service bulletin
Bulletin SA-039-20 · NHTSA communication 10173251 · issued Mar 9, 2020
Technical service bulletin
communication type
Electrical System
component
2020
model years
1
vehicle entries
Official summary
The 2020 CX9 Grand Touring and Signature trims come standard with a liftgate handsfree sensor located on the inner surface of the rear bumper. This location is also where the accessory trailer hitch (P/N 0000-8E-N31/0000-8EN31A) is designed to be installed. Due to this location conflict, the handsfree sensor must be uninstalled and deactivated in the MAZDA CONNECT system. Refer to the deactivation process titled â  Handsfree Liftgate Sensor Deactivation/Removal Guide and Procedureâ  in the Trailer Hitch Installation Instruction (attached). NOTE: THE CUSTOMER MUST BE NOTIFIED THAT THEY WI
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.