2019 Mazda CX-5 vs 2020 Mazda CX-5
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Mazda CX-5 | 2020 Mazda CX-5 |
|---|---|---|
| NHTSA complaints | 270 | 106 |
| Recall campaigns | 2 | 0 |
| Service bulletins (TSBs) | 560 | 447 |
| Investigations | 0 | 0 |
| Crash reports | 7 | 9 |
| Fire reports | 2 | 0 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 24–29 | 24–28 |
| Median reported incident mileage | 23,000 mi | — |
Reported problems side by side
| Component | Mazda CX-5 | Mazda CX-5 |
|---|---|---|
| Engine | 131 | 17 |
| Electrical System | 46 | 30 |
| Power Train | 32 | 8 |
| Forward Collision Avoidance | 16 | 11 |
| Fuel/propulsion System | 16 | 4 |
| Service Brakes | 6 | 13 |
| Vehicle Speed Control | 12 | 5 |
| Visibility/wiper | 9 | 4 |
Symptoms owners describe
| Stalling | 24 | 0 |
| Oil consumption | 16 | 0 |
| Overheating | 15 | 0 |
| Check engine light | 14 | 0 |
| Loss of power | 8 | 0 |
| Hesitation / surging | 7 | 5 |
2019 Mazda CX-5
2020 Mazda CX-5
Compare all Mazda CX-5 vs Mazda CX-5 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.