2022 Mazda CX-30 service bulletins & manufacturer communications

416 manufacturer communications are on file with NHTSA for the 2022 Mazda CX-30. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about …
  SA-038-26a · Technical service bulletin · Electrical System · issued Sep 4, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Cust…
  SA-039-26a · Technical service bulletin · Electrical System · issued Aug 19, 2026
• This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about th…
  SA-053-26 · Technical service bulletin · Wheels · issued Aug 19, 2026
• DESCRIPTION Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do …
  SA-052-26 · Technical service bulletin · Unknown / Other · issued Aug 18, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of…
  01-010-26 · Technical service bulletin · Engine · issued Aug 10, 2026
• DESCRIPTION Some customers may complain that the electric power steering warning light illuminates after engine start and DTC U2011:1C is stored. Zinc-plated whisker may form insid…
  06-001-26 · Technical service bulletin · Electrical System · issued Jul 8, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction wit…
  SA-043-26 · Technical service bulletin · Visibility/wiper · issued Jul 2, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-016/26 05/06/26 DESCRIPTION Some customers may complain that the seat warm…
  09-016-26a · Technical service bulletin · Seats · issued Jul 2, 2026
• This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION M…
  SA-042-26 · Technical service bulletin · Engine · issued Jul 1, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
  SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warrant…
  SA-027-26a · Technical service bulletin · Electrical System · issued Jun 17, 2026
• DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Ve…
  SA-0-38/26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Co…
  SA-040-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers ha…
  SA-039-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (…
  SA-034-26 · Technical service bulletin · Electrical System · issued May 19, 2026
• DESCRIPTION Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, t…
  09-016-26 · Technical service bulletin · Seats · issued May 7, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel do…
  SA-032-26 · Technical service bulletin · Fuel/propulsion System · issued May 2, 2026
• DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
  SA-031-26 · Technical service bulletin · Unknown / Other · issued Apr 30, 2026
• Valve Stem Seals Class Action Settlement Program for Excessive Oil Consumption and Oil Consumption Powertrain Warranty Extension Special Service Program SSPD5. Updated April 28, 20…
  SSPD5 Parts Warr b · Warranty extension · Engine · issued Apr 29, 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
  SA-029-26 · Technical service bulletin · Engine · issued Apr 21, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
  SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is r…
  SA-027-26 · Technical service bulletin · Electrical System · issued Apr 15, 2026
• DESCRIPTION Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch …
  09-013-26 · Technical service bulletin · Electrical System · issued Mar 31, 2026
• This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water p…
  SA-014-26 · Technical service bulletin · Engine · issued Mar 11, 2026
• Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5…
  SSPD8 Repair d · Warranty extension · Engine · issued Mar 5, 2026
• Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5…
  SSPD8 Dlr Ltr a · Warranty extension · Engine · issued Mar 5, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-001-26b · Technical service bulletin · Unknown / Other · issued Mar 4, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. 01-007/24 06/20/24 ENGINE OIL LEVEL WARNING LIGHT ON WITH DTC P250F:00 …
  01-004-26 · Technical service bulletin · Engine · issued Feb 26, 2026
• The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result, PYFD-15-16ZA is no longer available. PW5S-15-16Z is supplied with a dummy plug pre…
  PF-26-01 · Technical service bulletin · Engine · issued Feb 11, 2026
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Repair c · Warranty extension · Engine · issued Feb 6, 2026
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Repair b · Warranty extension · Engine · issued Feb 6, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …
  01-001-26a · Technical service bulletin · Engine · issued Jan 31, 2026
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Repair b · Warranty extension · Engine · issued Jan 30, 2026
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Parts and Warr a · Warranty extension · Engine · issued Jan 30, 2026
• Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the…
  09-006-26 · Technical service bulletin · Structure · issued Jan 27, 2026
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
  SA-005-26 · Technical service bulletin · Unknown / Other · issued Jan 26, 2026
• On some vehicles, the front door glass run channel may interfere with the rear door garnish. Since the front door glass run channel is not fixed strongly enough to the door, repeti…
  09-002-26 · Technical service bulletin · Structure · issued Jan 9, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …
  01-001-26 · Technical service bulletin · Engine · issued Jan 8, 2026
• There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This…
  09-001-26 · Technical service bulletin · Seats · issued Jan 7, 2026
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-001-26 · Technical service bulletin · Unknown / Other · issued Jan 5, 2026
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …
  01-003-25b · Technical service bulletin · Engine · issued Dec 24, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8a Repair · Warranty extension · Engine · issued Dec 23, 2025
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-017-25d · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25c · Technical service bulletin · Engine · issued Dec 16, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Repair · Warranty extension · Engine · issued Dec 11, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25a · Technical service bulletin · Unknown / Other · issued Dec 10, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Parts and Warr · Warranty extension · Engine · issued Dec 5, 2025
• SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …
  SSPD8 Dlr Ltr · Warranty extension · Engine · issued Dec 5, 2025
• Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid …
  09-045-25 · Technical service bulletin · Structure · issued Dec 4, 2025
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-003-25a · Technical service bulletin · Engine · issued Dec 4, 2025
• When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…
  SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
• Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does n…
  09-042-25 · Technical service bulletin · Structure · issued Nov 20, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
• Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
  SA-051-25 · Technical service bulletin · Wheels · issued Nov 8, 2025
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Parts Warranty a · Warranty extension · Engine · issued Oct 25, 2025
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Dlr Ltr d · Warranty extension · Engine · issued Oct 25, 2025
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Dlr Ltr c · Warranty extension · Engine · issued Oct 25, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25b · Technical service bulletin · Electrical System · issued Oct 23, 2025
• Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair …
  SA-011-25a · Technical service bulletin · Structure · issued Oct 17, 2025
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-047-25 · Technical service bulletin · Unknown / Other · issued Oct 8, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25c · Technical service bulletin · Unknown / Other · issued Oct 7, 2025
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-043-25 · Technical service bulletin · Unknown / Other · issued Sep 30, 2025
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-042-25 · Technical service bulletin · Unknown / Other · issued Sep 30, 2025
• Mazda Connected Services - Frequently Asked Questions
  SA-017-25c · Technical service bulletin · Unknown / Other · issued Sep 9, 2025
• Some customers may complain the rear console lid comes off. This is caused when the spring mounting surface of the rear console lid breaks, causing the free spring mounting part to…
  09-035-25 · Technical service bulletin · Unknown / Other · issued Aug 25, 2025
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-039/25 · Technical service bulletin · Unknown / Other · issued Aug 22, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25b · Technical service bulletin · Engine · issued Aug 22, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25a · Technical service bulletin · Electrical System · issued Aug 22, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25b · Technical service bulletin · Electrical System · issued Aug 21, 2025
• When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement …
  SA-038-25 · Technical service bulletin · Unknown / Other · issued Aug 15, 2025
• Some customers may complain of an engine restart failure after i-stop activation, following a stop after low-speed driving (below 20 km/h). Engine restart is possible with key oper…
  01-005-25 · Technical service bulletin · Engine · issued Aug 11, 2025
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5a · Warranty extension · Engine · issued Aug 9, 2025
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5b · Warranty extension · Engine · issued Aug 7, 2025
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Dlr Ltr b · Warranty extension · Engine · issued Aug 7, 2025
• Some vehicles may show “TSR system performance is reduced. Navigation Data Unavailable" or "Check Navigation SD Card" in the meter while driving.
  SA-035-25 · Technical service bulletin · Electrical System · issued Aug 6, 2025
• Some vehicles may experience a sunvisor that does not stay in the fully retracted position (as shown below). The left and/or right side sunvisor may lower slightly due to its own w…
  09-012-25a · Technical service bulletin · Unknown / Other · issued Aug 1, 2025
• Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them…
  09-029-25 · Technical service bulletin · Exterior Lighting · issued Jul 30, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25a · Technical service bulletin · Unknown / Other · issued Jul 14, 2025
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-017-25b · Technical service bulletin · Unknown / Other · issued Jul 14, 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
  SA-032-25 · Technical service bulletin · Unknown / Other · issued Jun 19, 2025
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-031-25 · Technical service bulletin · Unknown / Other · issued Jun 18, 2025
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-030-25 · Technical service bulletin · Engine · issued Jun 6, 2025
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-029-25 · Technical service bulletin · Electrical System · issued Jun 3, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25a · Technical service bulletin · Electrical System · issued Jun 3, 2025
• Some customers may experience the battery and engine warning lights illuminating with following DTC being stored. P0A7A:00 (ISG) Integrated starter generator (ISG) (internal stator…
  01-004-25 · Technical service bulletin · Engine · issued May 21, 2025
• Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting…
  SA-024-25 · Technical service bulletin · Unknown / Other · issued May 16, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25 · Technical service bulletin · Electrical System · issued May 16, 2025
• Frequently Asked Questions (FAQ) for Mazda Connected Services.
  SA-017-25a · Technical service bulletin · Unknown / Other · issued May 16, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25a · Technical service bulletin · Unknown / Other · issued May 16, 2025
• Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by worn or contaminated wiper blades. It can …
  SA-025-25 · Technical service bulletin · Visibility/wiper · issued May 16, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25 · Technical service bulletin · Unknown / Other · issued Apr 25, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25 · Technical service bulletin · Unknown / Other · issued Apr 16, 2025
• Some customers may complain that it is difficult to open/close the fuel-filler lid when pressed. This is caused by production variances, where if there is an excess gap (3) between…
  09-017-25 · Technical service bulletin · Structure · issued Apr 8, 2025
• Some customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of the driver’s seat back (1) and the rear …
  09-016-25 · Technical service bulletin · Seats · issued Apr 2, 2025
• Frequently Asked Questions (FAQ)
  SA-017-25 · Technical service bulletin · Engine · issued Mar 21, 2025
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-016-25 · Technical service bulletin · Unknown / Other · issued Mar 20, 2025
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-003-25 · Technical service bulletin · Engine · issued Mar 13, 2025
• SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program …
  SSPD8 Repair · Warranty extension · Engine · issued Mar 11, 2025
• SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program …
  SSPD8 FC · Warranty extension · Engine · issued Mar 11, 2025
• Some vehicles may experience a sunvisor that does not stay in the fully retracted position (as shown below). The left and/or right side sunvisor may lower slightly due to its own w…
  09-012-25 · Technical service bulletin · Unknown / Other · issued Mar 10, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25 · Technical service bulletin · Unknown / Other · issued Feb 28, 2025
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-00…
  SA-011-25 · Technical service bulletin · Unknown / Other · issued Feb 28, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25 · Technical service bulletin · Unknown / Other · issued Feb 19, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25a · Technical service bulletin · Electrical System · issued Feb 8, 2025
• Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory • …
  15-001-25 · Technical service bulletin · Electrical System · issued Feb 8, 2025
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-008-25 · Technical service bulletin · Electrical System · issued Feb 5, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25 · Technical service bulletin · Unknown / Other · issued Feb 4, 2025
• Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having…
  09-007-25 · Technical service bulletin · Structure · issued Jan 30, 2025
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-25 · Technical service bulletin · Steering · issued Jan 24, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25 · Technical service bulletin · Electrical System · issued Jan 22, 2025
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-005-25 · Technical service bulletin · Seats · issued Jan 22, 2025
• When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the …
  SA-003-25 · Technical service bulletin · Unknown / Other · issued Jan 21, 2025
• Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of…
  09-003-25 · Technical service bulletin · Electrical System · issued Jan 15, 2025
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat installed inside of…
  SSPD8 Owner Letter · Warranty extension · Engine · issued Dec 24, 2024
• Frequently Asked Questions (FAQ)
  SA-009-24e · Technical service bulletin · Engine · issued Dec 6, 2024
• A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
  SA-026-24b · Technical service bulletin · Air Bags · issued Nov 26, 2024
• Some customers may experience the audio sound pausing when the engine restarts after i-stop operation under the following situations. The symptoms are caused by an improper part in…
  09-052-24 · Technical service bulletin · Electrical System · issued Nov 22, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24c · Technical service bulletin · Unknown / Other · issued Nov 15, 2024
• On some vehicles, the front door glass run channel may interfere with the rear door garnish. Since the front door glass run channel is not fixed strongly enough to the door, repeti…
  09-051-24 · Technical service bulletin · Structure · issued Nov 13, 2024
• On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may…
  SSPD8 Owner Letter · Warranty extension · Engine · issued Nov 9, 2024
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
  SA-081-24 · Technical service bulletin · Unknown / Other · issued Nov 8, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24a · Technical service bulletin · Electrical System · issued Nov 5, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24c · Technical service bulletin · Engine · issued Nov 5, 2024
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant cont…
  SSPD8 Repair · Warranty extension · Engine · issued Oct 31, 2024
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant cont…
  SSPD8 Dealer Letter · Warranty extension · Engine · issued Oct 31, 2024
• The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the …
  SA-079-24 · Technical service bulletin · Power Train · issued Oct 24, 2024
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 FC · Warranty extension · Engine · issued Oct 22, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24a · Technical service bulletin · Electrical System · issued Oct 9, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
• Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which ma…
  09-042-24a · Technical service bulletin · Unknown / Other · issued Oct 3, 2024
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-073-24a · Technical service bulletin · Engine · issued Oct 2, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24b · Technical service bulletin · Service Brakes · issued Sep 26, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunc…
  09-001-24g · Technical service bulletin · Electrical System · issued Sep 25, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24d · Technical service bulletin · Electrical System · issued Sep 24, 2024
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-064-24 · Technical service bulletin · Unknown / Other · issued Sep 24, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24 · Technical service bulletin · Electrical System · issued Sep 13, 2024
• Some customers may complain about scratches on the instrument cluster lens.
  SA-068-24 · Technical service bulletin · Unknown / Other · issued Sep 12, 2024
• Qi Wireless Charger symptom troubleshooting.
  SA-067-24 · Technical service bulletin · Electrical System · issued Sep 12, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-065-24 · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24b · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24c · Technical service bulletin · Unknown / Other · issued Sep 11, 2024
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pa…
  04-001-24b · Technical service bulletin · Service Brakes · issued Sep 11, 2024
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates veh…
  SA-063-24 · Technical service bulletin · Lane Departure · issued Sep 7, 2024
• Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which ma…
  09-042-24 · Technical service bulletin · Unknown / Other · issued Aug 31, 2024
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pa…
  04-001-24a · Technical service bulletin · Service Brakes · issued Aug 29, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24b · Technical service bulletin · Engine · issued Aug 29, 2024
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
• Some customers may experience a rattle noise coming from the front suspension while driving the vehicle, with no other driveability concerns. The rattle noise may be caused by a de…
  02-003-24 · Technical service bulletin · Suspension · issued Aug 24, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-060-24 · Technical service bulletin · Steering · issued Aug 15, 2024
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-24 · Technical service bulletin · Fuel/propulsion System · issued Aug 15, 2024
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-054-24 · Technical service bulletin · Unknown / Other · issued Aug 13, 2024
• Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-053-24 · Technical service bulletin · Unknown / Other · issued Aug 12, 2024
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-24 · Technical service bulletin · Engine · issued Aug 7, 2024
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-24 · Technical service bulletin · Unknown / Other · issued Aug 6, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24b · Technical service bulletin · Unknown / Other · issued Aug 5, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24b · Technical service bulletin · Unknown / Other · issued Jul 29, 2024
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, …
  09-036-24 · Technical service bulletin · Seats · issued Jul 18, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memo…
  09-001-24e · Technical service bulletin · Electrical System · issued Jul 2, 2024
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-009-24b · Technical service bulletin · Unknown / Other · issued Jun 29, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24a · Technical service bulletin · Engine · issued Jun 28, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memo…
  09-001-24d · Technical service bulletin · Unknown / Other · issued Jun 22, 2024
• Some customers may complain that the power liftgate may open unintentionally while the vehicle is stopped or parked. This may be caused when the power liftgate button on the remote…
  09-033-24 · Technical service bulletin · Structure · issued Jun 22, 2024
• All Mazda Dealers: Follow the Special Service Program SSPD5 – Valve Stem Seal Class Action for determination if valve stem seals should be replaced.
  01-007-24 · Technical service bulletin · Engine · issued Jun 21, 2024
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Parts-Warranty · Warranty extension · Engine · issued Jun 18, 2024
• Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01 (TCU - Tel antenna…
  SA-038-24 · Technical service bulletin · Electrical System · issued Jun 14, 2024
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Repair · Warranty extension · Engine · issued Jun 13, 2024
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Dlr Ltr a · Warranty extension · Engine · issued Jun 12, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24 Dlr Ltr · Technical service bulletin · Engine · issued Jun 12, 2024
• Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…
  01-005-24 · Technical service bulletin · Engine · issued Jun 11, 2024
• A new repair procedure has been developed to address DTC P0126:00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located withi…
  PF-24-09 · Technical service bulletin · Engine · issued Jun 8, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24a · Technical service bulletin · Unknown / Other · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sys…
  SA-036-24 · Technical service bulletin · Structure · issued Jun 1, 2024
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-035-24 · Technical service bulletin · Engine · issued Jun 1, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient…
  07-003-24a · Technical service bulletin · Unknown / Other · issued Jun 1, 2024
• Please be advised that the valve stem seals assigned to the 2.5 Skyactiv Turbo engines in GEPC are incorrect. The Diesel Valve Stem seal SH09-10-1F5A, which is for Diesel engines, …
  PF-24-07 · Technical service bulletin · Wheels · issued May 24, 2024
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-032-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Repair · Warranty extension · Power Train · issued May 21, 2024
• Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does n…
  09-027-24 · Technical service bulletin · Structure · issued May 14, 2024
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 Dlr Ltr · Warranty extension · Power Train · issued May 11, 2024
• SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decide…
  SSPD5 · Warranty extension · Power Train · issued May 10, 2024
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-021-24a · Technical service bulletin · Unknown / Other · issued May 7, 2024
• Some customers may experience a â Telematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in mem…
  09-001-24c · Technical service bulletin · Unknown / Other · issued Apr 26, 2024
• A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
  SA-026-24 · Technical service bulletin · Air Bags · issued Apr 24, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficie…
  07-003-24 · Technical service bulletin · Electrical System · issued Apr 22, 2024
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-024-24 · Technical service bulletin · Engine and Engine Cooling · issued Apr 19, 2024
• The customer may report a rattling noise from the front of the vehicle under load. It may sound as if it is coming from the dashboard, but it is coming from the hood prop rod (aka …
  SA-023-24 · Technical service bulletin · Structure · issued Apr 17, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24a · Technical service bulletin · Latches/locks/linkages · issued Apr 11, 2024
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of th…
  09-023-24 · Technical service bulletin · Electrical System · issued Apr 11, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24 · Technical service bulletin · Wheels · issued Apr 10, 2024
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-021-24 · Technical service bulletin · Equipment · issued Apr 9, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24a · Technical service bulletin · Forward Collision Avoidance · issued Apr 2, 2024
• Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates co…
  09-020-24 · Technical service bulletin · Exterior Lighting · issued Mar 26, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24 · Technical service bulletin · Equipment · issued Mar 14, 2024
• Some customers may experience a â Telematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in mem…
  09-001-24b · Technical service bulletin · Electrical System · issued Mar 14, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2024
• Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
  PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-014-24 · Technical service bulletin · Structure · issued Mar 5, 2024
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: S…
  04-001-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 4, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24a · Technical service bulletin · Equipment · issued Feb 21, 2024
• Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tir…
  SA-014-24 · Technical service bulletin · Tires · issued Feb 16, 2024
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-013-24 · Technical service bulletin · Tires · issued Feb 16, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24 · Technical service bulletin · Steering · issued Feb 12, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 8, 2024
• NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaign…
  SA-007-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 5, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 1, 2024
• Some customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of the driverâ s seat back (1) and the rear…
  09-004-24 · Technical service bulletin · Seats · issued Jan 25, 2024
• Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The …
  01-005-23a · Technical service bulletin · Engine and Engine Cooling · issued Dec 20, 2023
• Some vehicles may exhibit an â In Vehicle Network Malfunctionâ message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction…
  09-001-23a · Technical service bulletin · Equipment · issued Dec 18, 2023
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-082-23 · Technical service bulletin · Steering · issued Dec 8, 2023
• Qi Wireless Charger symptom troubleshooting
  SA-021-23b · Technical service bulletin · Equipment · issued Dec 7, 2023
• Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Inf…
  SA-015-23e · Technical service bulletin · Electrical System · issued Dec 7, 2023
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-081-23 · Technical service bulletin · Engine and Engine Cooling · issued Dec 5, 2023
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-025-23a · Technical service bulletin · Electrical System · issued Dec 5, 2023
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sy…
  SA-079-23 · Technical service bulletin · Visibility · issued Dec 1, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23c · Technical service bulletin · Seats · issued Nov 20, 2023
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-077-23 · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 15, 2023
• In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
  SA-027-23c · Technical service bulletin · Unknown / Other · issued Nov 14, 2023
• Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under …
  09-039-23 · Technical service bulletin · Equipment · issued Nov 14, 2023
• Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle …
  05-005-23a · Technical service bulletin · Power Train · issued Nov 14, 2023
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of th…
  09-029-23a · Technical service bulletin · Latches/locks/linkages · issued Nov 8, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23a · Technical service bulletin · Electrical System · issued Nov 7, 2023
• Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle …
  05-005-23 · Technical service bulletin · Power Train · issued Oct 31, 2023
• A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system n…
  SA-074-23 · Technical service bulletin · Electrical System · issued Oct 31, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23i · Technical service bulletin · Engine and Engine Cooling · issued Oct 23, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23a · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 11, 2023
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-059-23 · Technical service bulletin · Visibility · issued Oct 10, 2023
• Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them…
  09-015-23c · Technical service bulletin · Exterior Lighting · issued Oct 6, 2023
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-042-23a · Technical service bulletin · Equipment · issued Oct 6, 2023
• Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM contro…
  01-010-23a · Technical service bulletin · Power Train · issued Oct 3, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003-23a · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: S…
  04-002-23c · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return t…
  PF-23-09 · Technical service bulletin · Equipment · issued Sep 14, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23a · Technical service bulletin · Visibility · issued Sep 13, 2023
• Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them…
  09-015-23b · Technical service bulletin · Exterior Lighting · issued Aug 29, 2023
• Some customers may complain about scratches on the instrument cluster lens.
  SA-050-23 · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23b · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23a · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23h · Technical service bulletin · Exterior Lighting · issued Aug 28, 2023
• Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM contro…
  01-010-23 · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2023
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-037-23a · Technical service bulletin · Engine and Engine Cooling · issued Aug 16, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23g · Technical service bulletin · Engine and Engine Cooling · issued Aug 15, 2023
• Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them…
  09-015-23a · Technical service bulletin · Exterior Lighting · issued Jul 26, 2023
• Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software…
  16-008-23 · Technical service bulletin · Equipment · issued Jul 25, 2023
• Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software…
  16-006-23 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 25, 2023
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-042-23 · Technical service bulletin · Equipment · issued Jul 21, 2023
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-014-23a · Technical service bulletin · Visibility · issued Jul 13, 2023
• Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".
  SA-027-23b · Technical service bulletin · Electrical System · issued Jul 11, 2023
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of th…
  09-029-23 · Technical service bulletin · Electrical System · issued Jul 10, 2023
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-012-23b · Technical service bulletin · Electrical System · issued Jul 10, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23 · Technical service bulletin · Structure · issued Jul 6, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23F · Technical service bulletin · Exterior Lighting · issued Jul 5, 2023
• Connected Services, Frequently Asked Questions (FAQ)
  SA-015-23d · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 28, 2023
• On some vehicles, the front door glass run channel may interfere with the rear door garnish. Since the front door glass run channel is not fixed strongly enough to the door, repeti…
  09-027-23 · Technical service bulletin · Structure · issued Jun 28, 2023
• In-vehicle network malfunction and master warning light on. Dtc u3000:04 stored (does not apply to 09-001/23)
  SA-027-23a · Technical service bulletin · Electrical System · issued Jun 13, 2023
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-008-23a · Technical service bulletin · Tires · issued Jun 13, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23e · Technical service bulletin · Engine and Engine Cooling · issued Jun 12, 2023
• Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of…
  09-024-23 · Technical service bulletin · Electrical System · issued Jun 12, 2023
• A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spr…
  SA-037-23 · Technical service bulletin · Engine and Engine Cooling · issued Jun 6, 2023
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-036-23 · Technical service bulletin · Structure · issued Jun 5, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23b · Technical service bulletin · Seats · issued Jun 1, 2023
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-005-23a · Technical service bulletin · Electrical System · issued May 31, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23 · Technical service bulletin · Electrical System · issued May 24, 2023
• Frequently Asked Questions (FAQ)
  SA-015-23c · Technical service bulletin · Electrical System · issued May 24, 2023
• Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollm…
  SA-009-23d · Technical service bulletin · Electrical System · issued May 24, 2023
• Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initi…
  16-003-23 · Technical service bulletin · Electrical System · issued May 23, 2023
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-031-23 · Technical service bulletin · Wheels · issued May 17, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23 · Technical service bulletin · Electrical System · issued May 9, 2023
• In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 …
  SA-027-23 · Technical service bulletin · Electrical System · issued Apr 28, 2023
• Mazda Connected Services - Frequently Asked Questions (FQA)
  SA-015-23b · Technical service bulletin · Equipment · issued Apr 28, 2023
• Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
  01-006-23 · Technical service bulletin · Engine and Engine Cooling · issued Apr 26, 2023
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-026-23 · Technical service bulletin · Engine and Engine Cooling · issued Apr 25, 2023
• Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollm…
  SA-009-23c · Technical service bulletin · Latches/locks/linkages · issued Apr 25, 2023
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-025-23 · Technical service bulletin · Electrical System · issued Apr 21, 2023
• Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-022-23 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• Qi Wireless Charger symptom troubleshooting
  SA-021-23 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-020/23 · Technical service bulletin · Fuel System, Diesel · issued Apr 13, 2023
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-018-23a · Technical service bulletin · Electrical System · issued Apr 4, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23a · Technical service bulletin · Seats · issued Apr 3, 2023
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-018-23 · Technical service bulletin · Electrical System · issued Mar 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23b · Technical service bulletin · Engine and Engine Cooling · issued Mar 28, 2023
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-012-23a · Technical service bulletin · Seats · issued Mar 22, 2023
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
  SA-016-23 · Technical service bulletin · Equipment · issued Mar 21, 2023
• Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initi…
  16-003-23 · Technical service bulletin · Equipment · issued Mar 17, 2023
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-015-23 · Technical service bulletin · Equipment · issued Mar 10, 2023
• This document has been superseded by 09-015/23 - ABNORMAL NOISE FROM FRONT COMBINATION LIGHT please refer to the linked document for the latest information. This document will rema…
  SA-002-23a · Technical service bulletin · Exterior Lighting · issued Mar 8, 2023
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-012-23 · Technical service bulletin · Visibility · issued Mar 1, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23a · Technical service bulletin · Engine and Engine Cooling · issued Mar 1, 2023
• Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them…
  09-015-23 · Technical service bulletin · Exterior Lighting · issued Feb 24, 2023
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-014-23 · Technical service bulletin · Visibility · issued Feb 23, 2023
• Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The…
  01-005-23 · Technical service bulletin · Engine and Engine Cooling · issued Feb 16, 2023
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-012-23 · Technical service bulletin · Unknown / Other · issued Feb 9, 2023
• Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the…
  09-009-23 · Technical service bulletin · Latches/locks/linkages · issued Feb 7, 2023
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Rem…
  SA-009-23 · Technical service bulletin · Electrical System · issued Feb 6, 2023
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-008-23 · Technical service bulletin · Steering · issued Feb 2, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-007-23 · Technical service bulletin · Seats · issued Feb 1, 2023
• Some vehicles may have a "LOW ENGINE OIL LEVEL" warning message and an engine oil level warning light on in the instrument cluster with DTC P250F:00 stored in memory, and the oil l…
  01-003-23 · Technical service bulletin · Engine and Engine Cooling · issued Jan 31, 2023
• Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between BDGF-66-5G0B up to the G suffix. This can be used for repair with vehicles origin…
  RF-23-02 · Technical service bulletin · Electrical System · issued Jan 25, 2023
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-006-23 · Technical service bulletin · Structure · issued Jan 23, 2023
• Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: …
  SA-006/23 · Technical service bulletin · Electrical System · issued Jan 23, 2023
• When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and wer…
  RF-23-01 · Technical service bulletin · Engine and Engine Cooling · issued Jan 23, 2023
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-005/22 · Technical service bulletin · Electrical System · issued Jan 19, 2023
• Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the…
  SA-004/23 · Technical service bulletin · Latches/locks/linkages · issued Jan 13, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003/23 · Technical service bulletin · Service Brakes · issued Jan 11, 2023
• Some customers may complain about hearing noise from their headlamps. While some noise is normal from the electric motor, if it is louder in one headlamp than the other or both are…
  SA-002/23 · Technical service bulletin · Exterior Lighting · issued Jan 6, 2023
• Some vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in whic…
  09-001-23 · Technical service bulletin · Electrical System · issued Jan 3, 2023
• Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate.
  04-006-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 22, 2022
• Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than o…
  07-004-22b · Technical service bulletin · Visibility · issued Dec 21, 2022
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-078-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 20, 2022
• Some vehicles may experience an engine stall when hard accelerating from a stop (often difficult to reproduce on a test drive), no codes are stored and the vehicle easily restarts …
  01-017-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 19, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22g · Technical service bulletin · Electrical System · issued Dec 14, 2022
• MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
  SA-019-22c · Technical service bulletin · Electrical System · issued Dec 13, 2022
• Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *…
  SA-017-22d · Technical service bulletin · Electrical System · issued Dec 13, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22a · Technical service bulletin · Equipment · issued Dec 7, 2022
• Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from…
  09-001-22b · Technical service bulletin · Structure · issued Dec 1, 2022
• Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
  MT-004-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 1, 2022
• Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. - Symptom 1: The touch sensor of …
  09-019-22a · Technical service bulletin · Electrical System · issued Nov 22, 2022
• Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates co…
  09-046-22 · Technical service bulletin · Electrical System · issued Nov 21, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22a · Technical service bulletin · Suspension · issued Nov 18, 2022
• Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warm…
  09-044-22 · Technical service bulletin · Electrical System · issued Nov 15, 2022
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-075-22 · Technical service bulletin · Electrical System · issued Nov 14, 2022
• Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the amb…
  SA-074-22 · Technical service bulletin · Visibility · issued Nov 14, 2022
• Some vehicles may have a "LOW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level…
  01-011-22a · Technical service bulletin · Engine and Engine Cooling · issued Nov 7, 2022
• Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initi…
  16-004-22a · Technical service bulletin · Electrical System · issued Nov 4, 2022
• Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-064-22a · Technical service bulletin · Electrical System · issued Nov 2, 2022
• Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tap…
  SA-070-22 · Technical service bulletin · Electrical System · issued Nov 1, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12004 or later). Ver. 7000C0A-NA01_12004 fixes t…
  16-001-22d · Technical service bulletin · Electrical System · issued Nov 1, 2022
• Some vehicles may exhibit windshield glass distortion or a double-image from the active driving display. These may be due to a) distortion in the windshield glass not properly remo…
  09-042-22 · Technical service bulletin · Visibility · issued Oct 28, 2022
• Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which ma…
  09-016-22a · Technical service bulletin · Equipment · issued Oct 19, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12012 or later).
  16-005-22a · Technical service bulletin · Electrical System · issued Oct 17, 2022
• The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in …
  SA-068-22 · Technical service bulletin · Power Train · issued Oct 17, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22a · Technical service bulletin · Structure · issued Oct 17, 2022
• Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when…
  SA-067-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-066-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than o…
  07-004-22a · Technical service bulletin · Electrical System · issued Oct 10, 2022
• Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape duri…
  SA-065-22 · Technical service bulletin · Engine and Engine Cooling · issued Oct 10, 2022
• Mazda Connected Services Frequently Asked Questions (FAQs)
  SA-019-22b · Technical service bulletin · Equipment · issued Oct 10, 2022
• Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *…
  SA-017-22c · Technical service bulletin · Electrical System · issued Oct 10, 2022
• Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufa…
  01-012-22 · Technical service bulletin · Engine and Engine Cooling · issued Oct 6, 2022
• Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-064-22 · Technical service bulletin · Electrical System · issued Oct 6, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22f · Technical service bulletin · Electrical System · issued Oct 4, 2022
• Some vehicles may have a "OW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level …
  01-011-22 · Technical service bulletin · Power Train · issued Oct 3, 2022
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates v…
  SA-061-22 · Technical service bulletin · Electrical System · issued Sep 29, 2022
• Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/un…
  09-030-22a · Technical service bulletin · Electrical System · issued Sep 28, 2022
• Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caus…
  01-010-22 · Technical service bulletin · Power Train · issued Sep 26, 2022
• Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. - B1126:13 - Driver-si…
  08-002-22a · Technical service bulletin · Air Bags · issued Sep 13, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22e · Technical service bulletin · Electrical System · issued Sep 8, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22d · Technical service bulletin · Electrical System · issued Aug 25, 2022
• Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. -…
  SA-017-22b · Technical service bulletin · Electrical System · issued Aug 25, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).
  16-001-22c · Technical service bulletin · Electrical System · issued Aug 24, 2022
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-22 · Technical service bulletin · Structure · issued Aug 23, 2022
• Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface
  SA-057-22 · Technical service bulletin · Suspension · issued Aug 17, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12012 or later).
  16-005-22 · Technical service bulletin · Electrical System · issued Aug 17, 2022
• Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/un…
  09-030-22 · Technical service bulletin · Electrical System · issued Aug 17, 2022
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-054-22 · Technical service bulletin · Equipment Adaptive/mobility · issued Aug 11, 2022
• Some customers may complain that Mazda Connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with …
  16-004-22 · Technical service bulletin · Electrical System · issued Aug 11, 2022
• Some customers may complain that their interior rear view mirror fell off and/or will not stay in place after it is reinstalled. This is due to some mirrors having lower tension on…
  SA-052-22 · Technical service bulletin · Visibility · issued Aug 1, 2022
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-22 · Technical service bulletin · Latches/locks/linkages · issued Aug 1, 2022
• A customer may complain that they have a brake squeal at the rear brakes.
  SA-051-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Aug 1, 2022
• FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: - The road lane markings are covered by snow and are not visible. - Th…
  SA-043-22 · Technical service bulletin · Forward Collision Avoidance · issued Jun 27, 2022
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-22 · Technical service bulletin · Electrical System · issued Jun 22, 2022
• Some customers may complain about scratches on the instrument cluster lens.
  SA-039-22 · Technical service bulletin · Unknown / Other · issued Jun 10, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22c · Technical service bulletin · Electrical System · issued Jun 9, 2022
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
  SA-038-22 · Technical service bulletin · Power Train · issued Jun 7, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
  09-018-22 · Technical service bulletin · Electrical System · issued May 25, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22 · Technical service bulletin · Suspension · issued May 24, 2022
• Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
  SA-001-22c · Technical service bulletin · Electrical System · issued May 23, 2022
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-034-22 · Technical service bulletin · Electrical System · issued May 20, 2022
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-033-22 · Technical service bulletin · Wheels · issued May 19, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).
  16-001-22b · Technical service bulletin · Electrical System · issued May 18, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22b · Technical service bulletin · Electrical System · issued May 12, 2022
• Some customers may complain that the tire sidewalls are distorted or "damaged".
  SA-031-22 · Technical service bulletin · Wheels · issued May 6, 2022
• Mazda Connected Services Frequently Asked Questions (FAQs)
  SA-019-22a · Technical service bulletin · Unknown / Other · issued May 6, 2022
• Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **…
  SA-017-22a · Technical service bulletin · Latches/locks/linkages · issued May 6, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).
  16-001-22a · Technical service bulletin · Electrical System · issued May 4, 2022
• Qi Wireless Charger Symptom Troubleshooting
  SA-028-22 · Technical service bulletin · Electrical System · issued May 2, 2022
• Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
  SA-026-22 · Technical service bulletin · Equipment · issued Apr 27, 2022
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-023-22 · Technical service bulletin · Engine and Engine Cooling · issued Apr 26, 2022
• Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. *B1126:13 - Driver-sid…
  08-002-22 · Technical service bulletin · Air Bags · issued Apr 22, 2022
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-012-22 · Technical service bulletin · Seats · issued Apr 8, 2022
• Mazda Connected Services Frequently Asked Questions (FAQ).
  SA-019-22 · Technical service bulletin · Electrical System · issued Apr 6, 2022
• The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 …
  SA-018-22 · Technical service bulletin · Engine and Engine Cooling · issued Apr 6, 2022
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road.
  02-003-22 · Technical service bulletin · Steering · issued Apr 5, 2022
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Re…
  SA-017-22 · Technical service bulletin · Electrical System · issued Apr 4, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22 · Technical service bulletin · Equipment · issued Apr 4, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22a · Technical service bulletin · Electrical System · issued Apr 4, 2022
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
  SA-014-22 · Technical service bulletin · Equipment · issued Mar 29, 2022
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-003/22 · Technical service bulletin · Electrical System · issued Mar 17, 2022
• Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect cal…
  SA-012-22 · Technical service bulletin · Tires · issued Mar 15, 2022
• Some vehicles entertainment system may experience the symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later).
  16-001/22 · Technical service bulletin · Electrical System · issued Mar 9, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22a · Technical service bulletin · Wheels · issued Mar 9, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22 · Technical service bulletin · Power Train · issued Feb 28, 2022
• Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.
  SA-007-22a · Technical service bulletin · Electrical System · issued Feb 25, 2022
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-22 · Technical service bulletin · Power Train · issued Feb 23, 2022
• It is possible that white paint spots may be present on certain affected areas of body surface of each vehicle. The affected vehicles were potentially exposed to overspray from a c…
  DRW45 · Technical service bulletin · Structure · issued Feb 18, 2022
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-009-22 · Technical service bulletin · Power Train · issued Feb 18, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22 · Technical service bulletin · Structure · issued Feb 10, 2022
• Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.
  SA-007-22 · Technical service bulletin · Equipment · issued Feb 9, 2022
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be cause…
  MT-001-22 · Technical service bulletin · Unknown / Other · issued Feb 4, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22 · Technical service bulletin · Electrical System · issued Feb 1, 2022
• Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be ca…
  09-004/22 · Technical service bulletin · Latches/locks/linkages · issued Jan 27, 2022
• Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the …
  SA-013-21h · Technical service bulletin · Electrical System · issued Dec 22, 2021
• Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No…
  SA-027-21c · Technical service bulletin · Equipment · issued Dec 21, 2021
• Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed …
  16-002-21-3858 · Technical service bulletin · Equipment · issued Dec 21, 2021
• Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batte…
  01-006-21-3779b · Technical service bulletin · Electrical System · issued Dec 21, 2021