2024 Jeep Grand Cherokee 4XE electrical system problems

11 owner complaints filed with NHTSA name the electrical system on the 2024 Jeep Grand Cherokee 4XE — 50% of all complaints for this model year.

Electrical System complaints

50%

share of all complaints

—

median reported incident mileage

0 / 2

crash / fire reports

What owners report

“The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to…”
filed Apr 27, 2026
“We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at…”
filed Feb 16, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
S268A000016 · Service Bulletin/Repair Instructions · issued Jul 31, 2026
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
9100866 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 -…
9100859 · Service Bulletin/Repair Instructions · issued Jul 10, 2026

Year	Reports	Share
2023 Grand Cherokee 4XE	47	49%
2022 Grand Cherokee 4XE	44	30%