2023 Infiniti QX60 problems & reliability
27 owner complaints filed with NHTSA for the 2023 Infiniti QX60, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (4 injured).
Federal crash records (FARS 2020–2023): 2023 Infiniti QX60 vehicles were involved in 1 fatal crash with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown OR Other | 8 | 30% |
| Electrical System | 7 | 26% |
| Engine | 5 | 19% |
| Fuel/propulsion System | 4 | 15% |
| Power Train | 3 | 11% |
| Service Brakes | 3 | 11% |
| Lane Departure | 2 | 7% |
| Seats | 2 | 7% |
| Structure | 2 | 7% |
| Visibility/wiper | 2 | 7% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/police come help. Thankfully we were able to locate the second set of keys within 15 minutes and the…”
Unknown OR Other · filed Mar 16, 2026
“Sunroof Shattered into pieces without any object collision with Dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.”
Unknown OR Other · filed Jan 7, 2026
“I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle…”
Electrical System · filed Oct 18, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
79 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Infiniti QX60. The 10 most recent:
AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR CONTROL UNIT IF YOU CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the…
ITB26-005 · Service Bulletin/Repair Instructions · issued May 1, 2026
FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.
ITB26-002A · Service Bulletin/Repair Instructions · issued May 1, 2026
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both sides. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Remove…
ITB26-004 · Service Bulletin/Repair Instructions · issued Mar 31, 2026
FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as…
ITB26-002 · Service Bulletin/Repair Instructions · issued Feb 2, 2026
EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling…
ITB25-008 · Service Bulletin/Repair Instructions · issued May 29, 2025
DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:
ITB25-002 · Service Bulletin/Repair Instructions · issued Feb 25, 2025
AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51)…
ITB23-023A · Service Bulletin/Repair Instructions · issued Feb 20, 2025
SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti…
ITB22-021C · Service Bulletin/Repair Instructions · issued Sep 19, 2024
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
ITB19-024D · Service Bulletin/Repair Instructions · issued Sep 19, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Infiniti QX60 has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Infiniti QX60?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.