Sunday, August 30, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2024 Infiniti QX60 problems & reliability

19 owner complaints filed with NHTSA for the 2024 Infiniti QX60, alongside 3 safety recall campaigns. Last verified Aug 30, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
19
Recall campaigns
3
Fire reports
0 (0%)
Crash reports
1 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
5 / 5 stars
Front 4 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
22–23 MPG combined
City 21 · highway 26 (typical trim)
Service bulletins (TSBs)
26
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

ComponentComplaints
Electrical System8
Forward Collision Avoidance4
Unknown / Other4
Engine3
Visibility/wiper3
Back Over Prevention2
Air Bags1
Engine and Engine Cooling1
Fuel/propulsion System1
Lane Departure1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 19 reported components →

Complaints by incident year

24
25
26

What owners report

  • The liftgate is not merely a matter of inconvenience. Its repeated failure directly interferes with my ability to enter, exit, and safely use the vehicle. I am concerned that the liftgate could also fail during an emergency or close, latch, or operate unpredictably. Right after we first bought the vehicle, we brought…

    Lane Departure · filed Aug 26, 2026

  • On August 10, 2026, my 2024 INFINITI QX60 unexpectedly locked while the Intelligent Key was still inside the vehicle, trapping my two young children inside on a hot day. The Intelligent Key was inside my purse on the front passenger seat. The purse also contained my phone, house keys, and another vehicle key fob…

    Electrical System · filed Aug 12, 2026

  • This vehicle was taken to the local Infiniti dealer for a routine oil change, vehicle inspection during this service discovered that the rear brake pads were worn. The request to replace the rear brake pads was declined. There were no warning indications. The failure mileage was 21787. Infiniti was contacted, but no…

    Service Brakes · filed Jul 26, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

26 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Infiniti QX60. The 10 most recent:

  • AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR CONTROL UNIT IF YOU CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the…

    ITB26-005 · Service Bulletin/Repair Instructions · issued May 1, 2026

  • FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.

    ITB26-002A · Service Bulletin/Repair Instructions · issued May 1, 2026

  • CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…

    ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026

  • FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both sides. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Remove…

    ITB26-004 · Service Bulletin/Repair Instructions · issued Mar 31, 2026

  • FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as…

    ITB26-002 · Service Bulletin/Repair Instructions · issued Feb 2, 2026

  • EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling…

    ITB25-008 · Service Bulletin/Repair Instructions · issued May 29, 2025

  • AIR CONDITIONING IS INOPERATIVE WITH LEAK FROM HIGH/LOW SIDE PIPE JUNCTION IF YOU CONFIRM The client states that the A/C is not blowing cold or is blowing warm on driver’s side vents, AND Leak detection dye is confirmed…

    ITB25-005 · Service Bulletin/Repair Instructions · issued Mar 19, 2025

  • DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:

    ITB25-002 · Service Bulletin/Repair Instructions · issued Feb 25, 2025

  • AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51)…

    ITB23-023A · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti…

    ITB22-021C · Service Bulletin/Repair Instructions · issued Sep 19, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2024 Infiniti QX60 has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Infiniti QX60?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Infiniti or NHTSA.