2023 Infiniti QX60 service bulletins & manufacturer communications

79 manufacturer communications are on file with NHTSA for the 2023 Infiniti QX60. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

Technical service bulletin 79

AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR CONTROL UNIT IF YOU CONFIRM The front radar is inoperative, the AEB warning is d…
ITB26-005 · Technical service bulletin · Service Brakes · issued May 1, 2026
FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.
ITB26-002A · Technical service bulletin · Fuel/propulsion System · issued May 1, 2026
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may …
ITB09-063C · Technical service bulletin · Structure · issued Apr 13, 2026
FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both sides. ACTION Refer to the SERVICE PROC…
ITB26-004 · Technical service bulletin · Structure · issued Mar 31, 2026
FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube l…
ITB26-002 · Technical service bulletin · Fuel/propulsion System · issued Feb 2, 2026
EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion int…
ITB25-008 · Technical service bulletin · Structure · issued May 29, 2025
DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic…
ITB25-002 · Technical service bulletin · Engine · issued Feb 25, 2025
AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y…
ITB23-023A · Technical service bulletin · Forward Collision Avoidance · issued Feb 20, 2025
SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle o…
ITB22-021C · Technical service bulletin · Seat Belts · issued Sep 19, 2024
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
ITB19-024D · Technical service bulletin · Air Bags · issued Sep 19, 2024
SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022.
ITB22-022B · Technical service bulletin · Electrical System · issued Aug 15, 2024
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “…
ITB22-017B · Technical service bulletin · Electrical System · issued Aug 15, 2024
TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT:  If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU.…
ITB19-029E · Technical service bulletin · Electrical System · issued Aug 15, 2024
REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 8, 2023 has been revised to include the following: • The restriction on parts for this campa…
ITB23-016 · Technical service bulletin · Seats · issued Jul 23, 2024
DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION APPLIED VEHICLES: APPLIED DATES: 2022-2023 QX60 (L51) Built on or before October 17, 2022 IF YOU CONFIR…
ITB24-002A · Technical service bulletin · Electrical System · issued Jul 19, 2024
VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES: 2022-2024 QX60 (L51) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFI…
ITB24-009 · Technical service bulletin · Electrical System · issued Jul 11, 2024
VOLUNTARY SAFETY RECALL CAMPAIGN 2022-2023 QX60; DRIVER’S SEAT RAIL INSPECTION INTRODUCTION Infiniti is conducting this voluntary safety recall campaign on certain specific model y…
ITB23-016A · Technical service bulletin · Seats · issued Jun 7, 2024
REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-003A · Technical service bulletin · Electrical System · issued May 21, 2024
BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
ITB22-002A · Technical service bulletin · Electrical System · issued May 21, 2024
INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
ITB22-001A · Technical service bulletin · Electrical System · issued May 21, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-009H · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K · Technical service bulletin · Visibility/wiper · issued Apr 29, 2024
POPPING NOISE FROM FRONT SUSPENSION WHEN TURNING SERVICE INFORMATION Individual strut components are available to service specific issues that have been diagnosed in a strut assemb…
ITB24-005 · Technical service bulletin · Suspension · issued Apr 24, 2024
DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for “IMMOBILIZER” is stored in the …
ITB24-002 · Technical service bulletin · Electrical System · issued Apr 24, 2024
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013E · Technical service bulletin · Forward Collision Avoidance · issued Apr 13, 2024
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TO…
ITB23-010E · Technical service bulletin · Electrical System · issued Feb 22, 2024
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TO…
ITB23-010D · Technical service bulletin · Equipment · issued Jan 24, 2024
POWER FOLDING 3RD ROW SEAT SYSTEM CALIBRATION SERVICE INFORMATION Obstructions such as unfolded headrests or objects left in the vehicle may prevent the power folding 3rd row seat …
ITB23-027 · Technical service bulletin · Structure · issued Nov 15, 2023
MIL IS ON WITH DTC P0300 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0300 for â MULTI CYL MISFIREâ stored in the ECM. ACTION Refer to the SERVICE PROCEDURE in this bul…
ITB23-026 · Technical service bulletin · Engine and Engine Cooling · issued Nov 6, 2023
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-021B · Technical service bulletin · Seat Belts · issued Nov 2, 2023
GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The client states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. ACTION Follow th…
ITB23-025 · Technical service bulletin · Structure · issued Oct 9, 2023
AUTOMATIC BACK DOOR PARTIALLY OPENS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-018A · Technical service bulletin · Structure · issued Sep 21, 2023
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C · Technical service bulletin · Electrical System · issued Aug 16, 2023
NOISE FROM MOONROOF WHEN OPEN IF YOU CONFIRM Ticking / flutter / vibrating noise when the moonroof (sunroof) is open and the vehicle is traveling 35-50 mph. ACTION Follow the SERVI…
ITB23-024 · Technical service bulletin · Structure · issued Aug 14, 2023
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B · Technical service bulletin · Electrical System · issued Aug 1, 2023
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bull…
ITB22-036A · Technical service bulletin · Electrical System · issued Jul 31, 2023
EZ Flex Seat Ownerâ s Manual Supplement Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 21,278 2022-2023 INFINITI QX60 vehicle…
PC969 2022-23 QX · Technical service bulletin · Seats · issued Jun 16, 2023
OWNERâ S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the â Precautions on Child Restraintsâ section of the â Safety-Seats, seat belts and …
2022_2023-Infini · Technical service bulletin · Seats · issued Jun 16, 2023
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-043A · Technical service bulletin · Equipment · issued May 26, 2023
AUTOMATIC BACK DOOR PARTIALLY OPENS IF YOU CONFIRM The automatic back door will only open partially and then will change to â manual modeâ when using the Intelligent Key, back door…
ITB23-018 · Technical service bulletin · Structure · issued May 11, 2023
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of t…
ITB18-035C · Technical service bulletin · Equipment · issued Apr 17, 2023
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead m…
ITB23-015 · Technical service bulletin · Electrical System · issued Apr 6, 2023
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB03-051Q · Technical service bulletin · Exterior Lighting · issued Apr 5, 2023
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010A · Technical service bulletin · Electrical System · issued Apr 4, 2023
DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEWÂ® MONITOR MODE This bulletin is no longer active. Please discard previous versions of ITB23-006.
ITB23-006A · Technical service bulletin · Electrical System · issued Apr 3, 2023
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
ITB13-008D · Technical service bulletin · Power Train · issued Mar 29, 2023
IVI Reprogram SXM Presets ***** Retailer Announcement ***** INFINITI is conducting a quality action on 66 specific 2023 INFINITI QX60 vehicles identified in Service Comm. Retailers…
PC964 2023 QX60 · Technical service bulletin · Equipment · issued Mar 24, 2023
SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this b…
ITB23-004A · Technical service bulletin · Equipment · issued Mar 24, 2023
SXM RADIO CHANNELS WILL NOT SAVE AS PRESETS IF YOU CONFIRM The infotainment system will not save any SXM radio channels as presents. ACTION Refer to the SERVICE PROCEDURE in this b…
ITB23-012 · Technical service bulletin · Electrical System · issued Mar 15, 2023
INTERMITTENT OPERATION OF HVAC BLOWER IF YOU CONFIRM The HVAC blower is inoperative at initial vehicle start up, OR The client states the HVAC blower has been inoperative during in…
ITB23-011 · Technical service bulletin · Visibility · issued Mar 14, 2023
COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bu…
ITB21-030B · Technical service bulletin · Electrical System · issued Mar 14, 2023
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-021A · Technical service bulletin · Seat Belts · issued Mar 9, 2023
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C · Technical service bulletin · Equipment · issued Mar 9, 2023
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013D · Technical service bulletin · Forward Collision Avoidance · issued Mar 9, 2023
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current…
ITB23-010 · Technical service bulletin · Equipment · issued Mar 8, 2023
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H · Technical service bulletin · Visibility · issued Feb 27, 2023
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J · Technical service bulletin · Structure · issued Feb 27, 2023
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bu…
ITB20-006C · Technical service bulletin · Structure · issued Feb 22, 2023
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C · Technical service bulletin · Wheels · issued Feb 22, 2023
WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The client states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The client may describ…
ITB23-007 · Technical service bulletin · Electrical System · issued Feb 17, 2023
SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-022A · Technical service bulletin · Electrical System · issued Feb 10, 2023
DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEWÂ® MONITOR MODE IF YOU CONFIRM The display screen is blank/black, instead of displaying the Around ViewÂ® Monitor camera image, whe…
ITB23-006 · Technical service bulletin · Electrical System · issued Feb 2, 2023
SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT SERVICE INFORMATION After replacement of the AV Control Unit on an APPLIED VEHICLE, it is necessary to verify the current software…
ITB23-004 · Technical service bulletin · Electrical System · issued Jan 23, 2023
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of thi…
ITB22-020A · Technical service bulletin · Electrical System · issued Jan 23, 2023
SERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-037A · Technical service bulletin · Electrical System · issued Jan 20, 2023
MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin …
ITB23-002 · Technical service bulletin · Electrical System · issued Jan 18, 2023
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-017A · Technical service bulletin · Electrical System · issued Jan 18, 2023
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below a…
ITB22-043 · Technical service bulletin · Electrical System · issued Dec 8, 2022
Sonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following…
REVISION 1 PC924 · Technical service bulletin · Back Over Prevention · issued Dec 2, 2022
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or o…
ITB22-041 · Technical service bulletin · Power Train · issued Nov 23, 2022
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of …
ITB12-072I · Technical service bulletin · Power Train · issued Nov 9, 2022
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB19-029D · Technical service bulletin · Electrical System · issued Nov 1, 2022
CAMPAIGN BULLETIN Sonar Sensor Replacement ***** Retailer Announcement ***** INFINITI is now escalating the temporary hold on 42 specific 2023 INFINITI QX60 vehicles identified in …
PC924 2023 QX60 · Technical service bulletin · Electrical System · issued Oct 27, 2022
DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the INFINITI InTouchÂ® Service remote commands, AND Any of the following D…
ITB22-036 · Technical service bulletin · Electrical System · issued Oct 10, 2022
LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessiv…
ITB22-035 · Technical service bulletin · Forward Collision Avoidance · issued Oct 10, 2022
Front Sonar Sensor ***** Retailer Announcement ***** INFINITI is committed to a high level of customer service and satisfaction. This commitment requires INFINITI to periodically p…
PC924 2023 QX60 · Technical service bulletin · Electrical System · issued Oct 8, 2022
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
ITB13-008C · Technical service bulletin · Power Train · issued Sep 27, 2022
AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-011A · Technical service bulletin · Structure · issued Sep 21, 2022