2025 Hyundai Santa Cruz problems & reliability
19 owner complaints filed with NHTSA for the 2025 Hyundai Santa Cruz, alongside 3 safety recall campaigns. Last verified Sep 18, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Forward Collision Avoidance → | 10 | 53% |
| Electrical System | 3 | 16% |
| Exterior Lighting | 3 | 16% |
| Service Brakes | 2 | 11% |
| Unknown / Other | 2 | 11% |
| Engine | 1 | 5% |
| Fuel/propulsion System | 1 | 5% |
| Lane Departure | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“Making a left turn against oncoming traffic into a convenience store parking lot. There was a car in the driveway waiting to exit the convenience store parking lot. As I crossed the oncoming traffic lane the crash avoidance light on the dash came on and the brakes locked up nearly causing me to be broadsided by the…”
Forward Collision Avoidance · filed Sep 15, 2026
“Loss of power while trying to accelerate. RPM's were going up, but the vehicle was very sluggish. Nearly got rear ended as I had turned right on a red from a stop to merge onto a 55mph road. I could not get up to speed and had to pull to the side of the road and engage my hazard lights. I turned the vehicle off and…”
Fuel/propulsion System · filed Aug 29, 2026
“The contact owns a 2025 Hyundai Santa Cruz. The contact stated that while driving at various speeds at night on several occasions, the headlights were dim and created a shadow across the roadway. The vehicle was taken to a dealer on multiple occasions. The dealer was initially unable to duplicate the failure but later…”
Exterior Lighting · filed Jul 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
33 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Hyundai Santa Cruz. The 10 most recent:
Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. At Hyundai, we are…
Z08 OL · Warranty Program/Extension · issued Aug 4, 2026
Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the…
26-BD-003H TSB · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for…
26-BD-007H DCS · Warranty Program/Extension · issued Jul 6, 2026
Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for…
26-BD-007H DN · Warranty Program/Extension · issued Jul 6, 2026
Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for…
26-BD-007H TSB · Warranty Program/Extension · issued Jul 6, 2026
This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch…
26-AT-005H TSB · Service Bulletin/Repair Instructions · issued Jun 5, 2026
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and…
26-GI-002H TSB · Service Bulletin/Repair Instructions · issued May 27, 2026
Certain Santa Cruz (NXT) vehicles may experience Over-the-Air (OTA) update failures due to outdated Central Communication Unit (CCU) software. This bulletin provides instructions to perform a software update for the CCU.
26-01-044H TSB · Warranty Program/Extension · issued May 8, 2026
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co.…
DTN DL · Other · issued Apr 10, 2026
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety…
DTN DCS · Other · issued Apr 10, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2025 Hyundai Santa Cruz has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2025 Hyundai Santa Cruz?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.