Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2024 Hyundai Santa Cruz problems & reliability

35 owner complaints filed with NHTSA for the 2024 Hyundai Santa Cruz, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
35
Recall campaigns
1
Fire reports
0 (0%)
Crash reports
3 (9%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
22–23 MPG combined
City 21 · highway 26 (typical trim)
Service bulletins (TSBs)
30
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

2 complaints report injuries (3 injured).

Most reported problems

ComponentComplaints
Power Train11
Engine6
Vehicle Speed Control5
Fuel/propulsion System4
Unknown OR Other4
Lane Departure3
Service Brakes3
Air Bags2
Back Over Prevention2
Electrical System2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

23
24
25
26

What owners report

  • I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported…

    Lane Departure · filed Jul 19, 2026

  • Contact owns 2024 Honda Santa Cruz. The contact stated while driving 45 mph on the highway vehicle wasn't responding while accelerator pedal was depressed. The contact stated there was no warning lights on vehicle before incident happen and that contact had to turn off and on the vehicle to make it function…

    Vehicle Speed Control · filed Jun 3, 2026

  • On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fortunately no one was…

    Service Brakes · filed May 25, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

30 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Hyundai Santa Cruz. The 10 most recent:

  • Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the…

    26-BD-003H TSB · Service Bulletin/Repair Instructions · issued Jul 7, 2026

  • Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for…

    26-BD-007H DCS · Warranty Program/Extension · issued Jul 6, 2026

  • Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for…

    26-BD-007H DN · Warranty Program/Extension · issued Jul 6, 2026

  • Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for…

    26-BD-007H TSB · Warranty Program/Extension · issued Jul 6, 2026

  • This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch…

    26-AT-005H TSB · Service Bulletin/Repair Instructions · issued Jun 5, 2026

  • This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and…

    26-GI-002H TSB · Service Bulletin/Repair Instructions · issued May 27, 2026

  • The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co.…

    DTN DL · Other · issued Apr 10, 2026

  • The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety…

    DTN DCS · Other · issued Apr 10, 2026

  • Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides the service procedure to…

    26-01-028H · Warranty Program/Extension · issued Mar 16, 2026

  • Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission (8WDCT) when the vehicle sets one of the high pressure electric oil pump (HP EOP)…

    26-AT-001H TSB · Service Bulletin/Repair Instructions · issued Mar 3, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2024 Hyundai Santa Cruz has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Hyundai Santa Cruz?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Hyundai or NHTSA.