2020 GMC Sierra 2500 problems & reliability
73 owner complaints filed with NHTSA for the 2020 GMC Sierra 2500, alongside 9 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 22 | 30% |
| Unknown OR Other | 16 | 22% |
| Electrical System → | 12 | 16% |
| Service Brakes → | 12 | 16% |
| Engine → | 10 | 14% |
| Steering | 6 | 8% |
| Structure | 5 | 7% |
| Forward Collision Avoidance | 4 | 5% |
| Vehicle Speed Control | 3 | 4% |
| Engine and Engine Cooling | 2 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 22 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 23 complaints that included a usable odometer reading, the median reported incident mileage was 31,800 miles (middle 50% between 5,650 and 107,000 miles).
Complaints by incident year
What owners report
“The contact owns a 2020 GMC Sierra 2500. The contact stated that the check engine warning light was illuminated, and the message "Reduced Power" was displayed. The vehicle was taken to the dealer, where the turbo actuator and wastegate position sensor A-circuit were replaced; however, the failure persisted. The…”
Engine and Engine Cooling · filed Jun 30, 2026
“While driving down a highway doing between 45 and 55 mph the transmission suddenly and completely faulted causing the truck to come to a complete stop. Just enough power to get to the shoulder luckily. The transmission had basically completely blown out, fluid everywhere. The insurance company did not find any…”
Power Train · filed Mar 10, 2026
“A couple times I heard loud clanking coming from rear brakes. One time in particular I was trying to stop and it felt line someone had ran into my truck but must have been the rear wheel locking up”
Power Train · filed Feb 15, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Air Bag Malfunction
Preliminary Evaluation PE21010 · opened Apr 9, 2021 · closed Aug 24, 2023
Technical service bulletins
1,388 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 GMC Sierra 2500. The 10 most recent:
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
PIT5680B · Service Bulletin/Repair Instructions · issued Jul 23, 2026
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI was created to help avoid unnecessary front camera module replacements
PIT6473F · Service Bulletin/Repair Instructions · issued Jul 17, 2026
The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement
PIT6532 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should…
PIT5544J · Service Bulletin/Repair Instructions · issued Jun 24, 2026
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIT6523 · Service Bulletin/Repair Instructions · issued Jun 10, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509M · Service Bulletin/Repair Instructions · issued May 14, 2026
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active…
PIT5689N · Service Bulletin/Repair Instructions · issued Apr 13, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2020 GMC Sierra 2500 has 9 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 GMC Sierra 2500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 31,800 miles. This does not predict when a particular vehicle will develop a problem.