2003 GMC Sierra 2500 problems & reliability
160 owner complaints filed with NHTSA for the 2003 GMC Sierra 2500. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
4 complaints report injuries (4 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes, Hydraulic | 43 | 27% |
| Electrical System | 36 | 23% |
| Service Brakes | 28 | 18% |
| Power Train | 13 | 8% |
| Steering | 10 | 6% |
| Engine | 6 | 4% |
| Fuel System, Diesel | 6 | 4% |
| Engine and Engine Cooling | 5 | 3% |
| Fuel/propulsion System | 5 | 3% |
| Structure | 5 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 76,000 miles (middle 50% between 49,000 and 115,030 miles), based on 135 complaints that included mileage.
Complaints by incident year
What owners report
“Had injectors replaced under warranty at 50000 miles after noticing excess exhaust smoke on startup and also power steering hoses were leaking, again at 105000 miles they totally failed as I was bringing my wife home from hospital on I-15 in ca. Up cajon pass and had to be towed to dealer, but gm dealer would not…”
Steering · filed Feb 12, 2020
“Blower motor resistor does not operate. Upon inspection, harness and final stage are damaged due to excessive heat. I need to replace both components because I fear it will cause a fire. Many posts on the same thing. Why is there nothing done about this? My bmw had same issue but it was a recall on their cars. Why is…”
Electrical System · filed Apr 1, 2019
“The horn quits working and this creates a huge safety issue. Online search shows this is a common problem and the dealer is unable to fix it.”
Unknown OR Other · filed Feb 9, 2019
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
203 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2003 GMC Sierra 2500. The 10 most recent:
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
23-NA-001 · Service Bulletin/Repair Instructions · issued Mar 28, 2025
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
03-06-01-023I · Service Bulletin/Repair Instructions · issued Dec 18, 2024
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
03-06-01-023H · Service Bulletin/Repair Instructions · issued Oct 7, 2024
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized…
PIT3271P · Service Bulletin/Repair Instructions · issued Sep 6, 2024
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…
General Communication · Service Campaign · issued Aug 26, 2024
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This…
24-NA-141 · Service Bulletin/Repair Instructions · issued Jul 24, 2024
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how…
16-NA-383 · Service Bulletin/Repair Instructions · issued Jun 28, 2024
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and…
24-NA-098 · Service Bulletin/Repair Instructions · issued Jun 6, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2003 GMC Sierra 2500 in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2003 GMC Sierra 2500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 76,000 miles — budget accordingly if the car is approaching that mileage.