2015 Ford Flex problems & reliability
101 owner complaints filed with NHTSA for the 2015 Ford Flex, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Federal crash records (FARS 2020–2023): 2015 Ford Flex vehicles were involved in 8 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Back Over Prevention | 21 | 21% |
| Steering | 19 | 19% |
| Fuel/propulsion System | 18 | 18% |
| Electrical System | 13 | 13% |
| Engine | 11 | 11% |
| Power Train | 11 | 11% |
| Unknown OR Other | 11 | 11% |
| Suspension | 7 | 7% |
| Vehicle Speed Control | 2 | 2% |
| Visibility/wiper | 2 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 53,535 miles (middle 50% between 22,213 and 88,500 miles), based on 64 complaints that included mileage.
Complaints by incident year
What owners report
“Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.”
Electrical System · filed Aug 5, 2026
“Rear Camera no working. This Ford recall has been out for 3 years now and we still cannot get a remedy for our vehicle!”
Unknown OR Other · filed Jun 29, 2026
“The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer…”
Back Over Prevention · filed Jun 23, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
54 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2015 Ford Flex. The 10 most recent:
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in…
SSM 54366 · Service Bulletin/Repair Instructions · issued Nov 12, 2025
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024…
SSM 53040 · Service Bulletin/Repair Instructions · issued Oct 10, 2024
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen…
SSM 52314 · Service Bulletin/Repair Instructions · issued Mar 1, 2024
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle…
SSM 51536 · Service Bulletin/Repair Instructions · issued Apr 4, 2023
Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701…
SSM 50861 · Service Bulletin/Repair Instructions · issued Jun 16, 2022
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to…
SSM 50067 · Service Bulletin/Repair Instructions · issued Aug 27, 2021
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to…
SSM 49821 · Service Bulletin/Repair Instructions · issued May 24, 2021
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the…
SSM 49210 · Service Bulletin/Repair Instructions · issued Sep 25, 2020
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2015 Ford Flex has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2015 Ford Flex?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 53,535 miles — budget accordingly if the car is approaching that mileage.