Friday, August 7, 2026
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2004 Ford Excursion problems & reliability

95 owner complaints filed with NHTSA for the 2004 Ford Excursion, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
95
Recall campaigns
2
Fire reports
3 (3%)
Crash reports
4 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
151
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

2 complaints report injuries (3 injured).

Federal crash records (FARS 20202023): 2004 Ford Excursion vehicles were involved in 19 fatal crashes with 7 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine and Engine Cooling22
Electrical System21
Vehicle Speed Control9
Engine7
Power Train7
Tires6
Fuel System, Gasoline5
Visibility5
Fuel System, Diesel4
Air Bags3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 82,400 miles (middle 50% between 24,024 and 109,620 miles), based on 78 complaints that included mileage.

under 20k
19
20–40k
4
40–60k
5
60–80k
7
80–100k
17
100–150k
15
150k+
11

Complaints by incident year

03
04
05
06
07
08
09
10
11
12
13
14
15
18
19
21

What owners report

  • Was driving home from work at a light on a uphill street and all of a sudden lost all power engine shut down was extremely hard to slam vehicle into park was in very high traffic road at a very busy time of day!! Had to get towed vehicle would just crank n no start

    Unknown OR Other · filed Aug 12, 2021

  • Total loss of engine power massive amount black soot exiting exhaust while driving recall # 05v270000 was not performed on vehicle ( I am the original owner) never received notice in mail and dealer somehow missed this "work" and ford should have followed through on this situation. Other repairs done to this vehicle…

    Electrical System · filed Mar 30, 2021

  • Car was sitting, engine running, in park for 10 minutes and then suddenly with no one inside, moved forward and crashed into the window of a business. There was a witness there.

    Power Train · filed Dec 2, 2019

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

151 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Ford Excursion. The 10 most recent:

  • When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is…

    SSM 51909 · Service Bulletin/Repair Instructions · issued Sep 7, 2023

  • This SKU is a Transmission Line. The customer communication requested return of unsold inventory to inspect the connector. The transmission line connector may have an incorrect thread size, which will prevent it from…

    RFI20210210_624- · Service Bulletin/Repair Instructions · issued Feb 10, 2021

  • This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the…

    DOR-B8H4Z-11 · Service Bulletin/Repair Instructions · issued Oct 2, 2018

  • The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a…

    SSM 46085 · Service Bulletin/Repair Instructions · issued Sep 21, 2016

  • Ford: when shifting between park, reverse and/or during 2-3 shift, an intermittent clunk occurs with a torqshift transmission. Model 2003-2014 f-super duty, e series, excursion, f-53 motorhome chassis, low cab forward…

    ASI-44534 · Service Bulletin/Repair Instructions · issued May 1, 2014

  • Ford: on some trucks, there is a no crank situation and if voltage on transmission range sensor at pin 21, is less than 5 volts, disconnect the engine cooling fan clutch, electronically, and recheck voltage. Model…

    ASI-44404 · Service Bulletin/Repair Instructions · issued Feb 1, 2014

  • Ford: runs rough, lacks power, hard start, no start. Some vehicles and trucks equipped with 6.0l engine may exhibit a runs rough, lacks power, hard to start, no start concern with or without diagnostic trouble code…

    TSB-10-12-6 · Service Bulletin/Repair Instructions · issued Jun 11, 2010

  • Ford: some vehicles equipped with the 6.0l engine may experience a p006a, p132, p0401 or p0402 diagnostic trouble code (dtc) with a lack of power condition, surge, or turbocharger flutter after performing field service…

    TSB-09-15-6 · Service Bulletin/Repair Instructions · issued Dec 9, 2009

  • Ford: multiple vehicles with a torq shift transmission intermittent clunk when shifting between drive, reverse and park and/or during 2-3 upshift. Models f super duty; e series; excursion; f53 motorhome chassis and low…

    SB-20937 · Service Bulletin/Repair Instructions · issued Aug 1, 2009

  • Ford: some vehicles with diesel engines may experience no starts, hard starts or rough running when cold and may be accompanied with diagnostic trouble codes (dtcs) p0611, p1378 and/or all 8 injector circuit codes. *pe

    TSB-08-26-3 · Service Bulletin/Repair Instructions · issued Jun 1, 2009

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2004 Ford Excursion has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2004 Ford Excursion?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 82,400 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Ford or NHTSA.