Ford Explorer vs Jeep Grand Cherokee 4XE
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
Ford Explorer
- Total complaints
- 34,444
- Avg per model year
- 862
- Recall campaigns (all years)
- 119
- Most complained year
- 2002 (3,295)
Top problems: Power Train, Structure, Steering
Jeep Grand Cherokee 4XE
- Total complaints
- 268
- Avg per model year
- 89
- Recall campaigns (all years)
- 14
- Most complained year
- 2022 (148)
Top problems: Electrical System, Engine, Steering
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.