2017 Chrysler Pacifica Plug-In Hybrid electrical system problems
31 owner complaints filed with NHTSA name the electrical system on the 2017 Chrysler Pacifica Plug-In Hybrid — 39% of all complaints for this model year.
What owners report
“The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. The car was parked in our garage and if the fire department did not come to help, the fire could have intensified and burned down our whole house. We are very thankful we caught it so…”
filed Dec 2, 2023
“What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal charging system or vehicle battery pack malfunctioned & caught fire. Vehicle is available for inspection now, but not sure about when it is removed from our property. How was your safety or…”
filed Nov 2, 2023
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- 12 volt isolator post located behind the driver's seat may develop high resistanceCampaign 20V334000 · Jun 9, 2020
Related service bulletins
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Electrical System problems in other Pacifica Plug-In Hybrid years
| Year | Reports | Share |
|---|---|---|
| 2024 Pacifica Plug-In Hybrid | 7 | 27% |
| 2023 Pacifica Plug-In Hybrid | 14 | 35% |
| 2022 Pacifica Plug-In Hybrid | 40 | 35% |
| 2021 Pacifica Plug-In Hybrid | 13 | 50% |
| 2020 Pacifica Plug-In Hybrid | 25 | 43% |
| 2019 Pacifica Plug-In Hybrid | 22 | 49% |
| 2018 Pacifica Plug-In Hybrid | 83 | 37% |
Other reported problem areas on the 2017 Chrysler Pacifica Plug-In Hybrid
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.