2020 Chrysler Pacifica Plug-In Hybrid electrical system problems
25 owner complaints filed with NHTSA name the electrical system on the 2020 Chrysler Pacifica Plug-In Hybrid — 43% of all complaints for this model year.
What owners report
“The contact owns a 2020 Chrysler Pacifica Plug-in-Hybrid. The contact stated that while driving approximately 55 MPH the vehicle lost motive power. The contact stated that the "Turtle Symbol” was displayed with the message "Vehicle Will Shut off Soon - Pull Over" displayed. The contact had taken…”
filed May 23, 2025
“The contact's mother owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving approximately 65 MPH, the vehicle started losing motive power. The contact stated that his mother observed the message "Stop Safely - Vehicle Will Shut Off Soon" and immediately after the warning light was…”
filed Dec 30, 2024
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- 12 volt isolator post located behind the driver's seat may develop high resistanceCampaign 20V334000 · Jun 9, 2020
Related service bulletins
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
Electrical System problems in other Pacifica Plug-In Hybrid years
| Year | Reports | Share |
|---|---|---|
| 2024 Pacifica Plug-In Hybrid | 7 | 27% |
| 2023 Pacifica Plug-In Hybrid | 14 | 35% |
| 2022 Pacifica Plug-In Hybrid | 40 | 35% |
| 2021 Pacifica Plug-In Hybrid | 13 | 50% |
| 2019 Pacifica Plug-In Hybrid | 22 | 49% |
| 2018 Pacifica Plug-In Hybrid | 83 | 37% |
| 2017 Pacifica Plug-In Hybrid | 31 | 39% |
Other reported problem areas on the 2020 Chrysler Pacifica Plug-In Hybrid
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.