2014 Chevrolet Captiva problems & reliability
138 owner complaints filed with NHTSA for the 2014 Chevrolet Captiva. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
9 complaints report injuries (15 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 60 | 43% |
| Engine | 30 | 22% |
| Unknown OR Other | 30 | 22% |
| Power Train | 17 | 12% |
| Electronic Stability Control (esc) | 9 | 7% |
| Steering | 9 | 7% |
| Structure | 9 | 7% |
| Air Bags | 7 | 5% |
| Service Brakes | 4 | 3% |
| Visibility/wiper | 4 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 63,500 miles (middle 50% between 43,000 and 85,500 miles), based on 102 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the fire herself after…”
Interior Lighting · filed Aug 18, 2023
“The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable…”
Electrical System · filed Apr 13, 2023
“Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.”
Electrical System · filed Nov 17, 2022
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,305 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Chevrolet Captiva. The 10 most recent:
This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump…
PIP6113 · Service Bulletin/Repair Instructions · issued May 19, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902S · Service Bulletin/Repair Instructions · issued Jun 9, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2014 Chevrolet Captiva in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Chevrolet Captiva?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 63,500 miles — budget accordingly if the car is approaching that mileage.