Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2013 Chevrolet Captiva problems & reliability

97 owner complaints filed with NHTSA for the 2013 Chevrolet Captiva. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
97
Recall campaigns
0
Fire reports
4 (4%)
Crash reports
1 (1%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
18–23 MPG combined
City 17 · highway 24 (typical trim)
Service bulletins (TSBs)
1,332
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (2 injured).

Most reported problems

ComponentComplaints
Engine48
Electrical System31
Unknown OR Other16
Power Train9
Electronic Stability Control (esc)7
Steering5
Fuel/propulsion System4
Service Brakes4
Structure4
Air Bags2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 78,000 miles (middle 50% between 55,000 and 100,000 miles), based on 81 complaints that included mileage.

under 20k
1
20–40k
11
40–60k
11
60–80k
19
80–100k
16
100–150k
21
150k+
2

Complaints by incident year

13
14
15
16
17
18
19
20
21
22
23

What owners report

  • The contact owns a 2013 Chevrolet Captiva. The contact stated that the cruise control intermittently failed to operate as needed. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil and that there was no warning light illuminated. The vehicle was taken to an independent mechanic…

    Vehicle Speed Control · filed Jun 1, 2023

  • Key will lock in ignition and vehicle will not start. Happens intermittently. Battery is fine, alternator is fine, dealership replaced ignition when purchased which helped for about a year, but the problem continues to become more frequent. Rattling the battery fixes the problem, but only temporarily.

    Electrical System · filed Apr 14, 2023

  • The contact owns a 2013 Chevrolet Captiva. The contact stated while driving at an unknown speed, the vehicle was making abnormal sounds. The dealer was contacted and stated that the vehicle was consuming an excessive amount of oil. The contact was informed to closely monitor the oil level. On another occasion, the…

    Engine · filed Feb 14, 2023

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

1,332 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 Chevrolet Captiva. The 10 most recent:

  • This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump…

    PIP6113 · Service Bulletin/Repair Instructions · issued May 19, 2026

  • This preliminary information communicates information about how to determine if a wheel and tires size change is available.

    PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026

  • This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

    PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026

  • This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…

    PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025

  • New Vehicle Monitoring Programs Section in IVH

    13598 · Other · issued Sep 9, 2025

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…

    PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902S · Service Bulletin/Repair Instructions · issued Jun 9, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2013 Chevrolet Captiva in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 Chevrolet Captiva?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 78,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.