2014 Chevrolet Captiva vs 2014 Jeep Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2014 Chevrolet Captiva | 2014 Jeep Cherokee |
|---|---|---|
| NHTSA complaints | 138 | 2,646 |
| Recall campaigns | 0 | 13 |
| Service bulletins (TSBs) | 1,305 | 563 |
| Investigations | 0 | 3 |
| Crash reports | 8 | 56 |
| Fire reports | 2 | 16 |
| NCAP overall rating | 3/5 | 4/5 |
| EPA MPG (combined) | 18–23 | 22–25 |
| Median reported incident mileage | 63,500 mi | 40,000 mi |
Reported problems side by side
| Component | Chevrolet Captiva | Jeep Cherokee |
|---|---|---|
| Power Train | 17 | 1,469 |
| Engine | 30 | 515 |
| Electrical System | 60 | 448 |
| Fuel/propulsion System | 3 | 186 |
| Vehicle Speed Control | 3 | 185 |
| Service Brakes | 4 | 183 |
| Steering | 9 | 119 |
| Structure | 9 | 110 |
Symptoms owners describe
| Won’t start | 5 | 0 |
| Stalling | 0 | 395 |
| Check engine light | 0 | 220 |
| Hesitation / surging | 0 | 167 |
| Vibration / shaking | 0 | 143 |
| Shifting problems | 0 | 141 |
| Loss of power | 0 | 130 |
| Clunking / rattling | 0 | 59 |
2014 Chevrolet Captiva
2014 Jeep Cherokee
Compare all Chevrolet Captiva vs Jeep Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.