2020 Audi Q7 problems & reliability
26 owner complaints filed with NHTSA for the 2020 Audi Q7, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Federal crash records (FARS 2020–2023): 2020 Audi Q7 vehicles were involved in 3 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 10 | 38% |
| Engine | 7 | 27% |
| Power Train | 3 | 12% |
| Unknown OR Other | 3 | 12% |
| Forward Collision Avoidance | 2 | 8% |
| Service Brakes | 2 | 8% |
| Engine and Engine Cooling | 1 | 4% |
| Fuel/propulsion System | 1 | 4% |
| Fuel System, Gasoline | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number…”
Unknown OR Other · filed Jul 23, 2026
“the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got…”
Engine · filed May 14, 2026
“While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay…”
Engine · filed May 13, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,229 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Audi Q7. The 10 most recent:
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
TSB_2082846_1 · Service Bulletin/Repair Instructions · issued Jul 27, 2026
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
TSB_2081573_4 · Service Bulletin/Repair Instructions · issued Jul 13, 2026
This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
TSB_2078648_2 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
TSB_2073747_4 · Service Bulletin/Repair Instructions · issued Jul 9, 2026
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
TSB_2073282_1 · Service Bulletin/Repair Instructions · issued Jul 9, 2026
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
TSB_2081573_3 · Service Bulletin/Repair Instructions · issued Jul 2, 2026
This bulletin provides informaiton when there are function issues in vehicles equipped with connectivity box low.
TSB_2082147_1 · Service Bulletin/Repair Instructions · issued Jun 29, 2026
This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.
TSB_2074640_3 · Service Bulletin/Repair Instructions · issued Jun 26, 2026
This bulletin provides information when there are noises from the area around the instrument cluster.
TSB_2059335_7 · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.
TSB_2074729_3 · Service Bulletin/Repair Instructions · issued Jun 23, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2020 Audi Q7 has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 Audi Q7?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.