2020 Audi Q7 problems & reliability
27 owner complaints filed with NHTSA for the 2020 Audi Q7, alongside 5 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
2 complaints report injuries (2 injured).
Federal crash records (FARS 2020–2023): 2020 Audi Q7 vehicles were involved in 3 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 10 | 37% |
| Engine | 7 | 26% |
| Power Train | 3 | 11% |
| Unknown / Other | 3 | 11% |
| Forward Collision Avoidance | 2 | 7% |
| Service Brakes | 2 | 7% |
| Engine and Engine Cooling | 1 | 4% |
| Fuel/propulsion System | 1 | 4% |
| Fuel System, Gasoline | 1 | 4% |
| Service Brakes, Hydraulic | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to the lower back, neck…”
Service Brakes, Hydraulic · filed Sep 14, 2026
“Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number…”
Unknown / Other · filed Jul 23, 2026
“the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got…”
Engine · filed May 14, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,252 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Audi Q7. The 10 most recent:
This bulletin provides general information about the current tpp issues for Audi connect.
TSB_2082976_2 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
This bulletin provides information when the horn sound quality is poor.
TSB_2074436_3 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
A particularly noticeable factor is the vibration of the air column in a tire. When a tire starts to vibrate because of the road contact, this can lead to cavity resonances inside the tire that are transmitted via the…
TSB_2079696_2 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
This bulletin provides information when there is a wheel/tire imbalance.
TSB_2074843_3 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
This bulletin provides information for all models regarding brake sounds.
TSB_2069904_3 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
TSB_2069078_4 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
TSB_2068999_4 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
This bulletin provides information when there is corrosion on the friction survace of steel brake discs.
TSB_2067132_4 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
TSB_2064681_6 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
This bulletin provides information when the steering wheel clicks when it is adjusted vertically.
TSB_2064535_4 · Service Bulletin/Repair Instructions · issued Aug 21, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2020 Audi Q7 has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 Audi Q7?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.