2023 Volvo XC90 problems & reliability
39 owner complaints filed with NHTSA for the 2023 Volvo XC90, alongside 6 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (2 injured).
Federal crash records (FARS 2020–2023): 2023 Volvo XC90 vehicles were involved in 1 fatal crash with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Back Over Prevention → | 13 | 33% |
| Electrical System | 9 | 23% |
| Unknown OR Other | 7 | 18% |
| Forward Collision Avoidance | 6 | 15% |
| Fuel/propulsion System | 5 | 13% |
| Service Brakes | 4 | 10% |
| Power Train | 3 | 8% |
| Lane Departure | 2 | 5% |
| Latches/locks/linkages | 2 | 5% |
| Steering | 2 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“The car recently received a 5.05 update of the infotainment system. Since then, the infotainment system would be shut off and auto-restarts itself during driving every 10 or 15 minutes. The car would lose all the functions related to the infotainment system, such as the camera, navigation, sound and air conditioning…”
Back Over Prevention · filed Apr 1, 2026
“While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with…”
Unknown OR Other · filed Jan 29, 2026
“On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was…”
Fuel/propulsion System · filed Jan 12, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
141 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Volvo XC90. The 10 most recent:
This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals
36551.6.1 · Service Bulletin/Repair Instructions · issued May 21, 2024
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
36899.1.0 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.
36920.1.0 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.
36926.1.0 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
36202.2.1 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
36447.4.0 · Service Bulletin/Repair Instructions · issued Apr 23, 2024
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.
36743.3.0 · Service Bulletin/Repair Instructions · issued Apr 18, 2024
This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout
36905.1.0 · Service Bulletin/Repair Instructions · issued Apr 17, 2024
This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
36894.1.0 · Service Bulletin/Repair Instructions · issued Apr 16, 2024
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
31698.3.3 · Service Bulletin/Repair Instructions · issued Apr 16, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Volvo XC90 has 6 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Volvo XC90?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.