Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2021 Volvo XC90 problems & reliability

32 owner complaints filed with NHTSA for the 2021 Volvo XC90, alongside 6 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
32
Recall campaigns
6
Fire reports
0 (0%)
Crash reports
3 (9%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
22–27 MPG combined
City 21 · highway 28 (typical trim)
Service bulletins (TSBs)
219
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

1 complaint report injuries (2 injured).

Federal crash records (FARS 20202023): 2021 Volvo XC90 vehicles were involved in 4 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System8
Engine7
Service Brakes7
Fuel/propulsion System5
Unknown OR Other5
Forward Collision Avoidance3
Power Train3
Back Over Prevention2
Seat Belts2
Steering2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Complaints by incident year

20
21
22
23
24
25
26

What owners report

  • I am submitting this complaint regarding serious safety concerns with my Volvo vehicle that may affect the safety of my family, especially young children. 1. Second-Row Center Seat Integrated Booster Seat Belt Failure The integrated booster seat belt in the second-row center seat is not functioning properly. The seat…

    Engine · filed Jun 4, 2026

  • While driving, I experienced a sudden loss of braking assist with no warning. The brake pedal became extremely hard to press, accompanied by a hissing/air sound. Despite applying full pressure, the vehicle did not slow as expected and continued moving. At one point, after stopping, the vehicle began to move forward…

    Forward Collision Avoidance · filed Apr 22, 2026

  • Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line. Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well…

    Fuel/propulsion System · filed Apr 1, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

219 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Volvo XC90. The 10 most recent:

  • This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow…

    33031.6.0 · Service Bulletin/Repair Instructions · issued May 23, 2026

  • This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

    36496.10.0 · Service Bulletin/Repair Instructions · issued May 7, 2026

  • This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

    34521.11.1 · Service Bulletin/Repair Instructions · issued May 7, 2026

  • This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

    35503.4.0 · Service Bulletin/Repair Instructions · issued May 6, 2026

  • This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not…

    35526.1.8 · Service Bulletin/Repair Instructions · issued Apr 23, 2026

  • This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior…

    37809.1.1 · Service Bulletin/Repair Instructions · issued Apr 7, 2026

  • This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

    34521.10.0 · Service Bulletin/Repair Instructions · issued Mar 21, 2026

  • This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to…

    37773.1.2 · Service Bulletin/Repair Instructions · issued Mar 19, 2026

  • This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller…

    33183.9.1 · Service Bulletin/Repair Instructions · issued Mar 7, 2026

  • This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.

    35842 · Service Bulletin/Repair Instructions · issued Jan 13, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2021 Volvo XC90 has 6 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2021 Volvo XC90?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Volvo or NHTSA.