Friday, August 7, 2026
RecallGazette

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2013 Volkswagen CC problems & reliability

148 owner complaints filed with NHTSA for the 2013 Volkswagen CC, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
148
Recall campaigns
5
Fire reports
0 (0%)
Crash reports
7 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
21–25 MPG combined
City 21 · highway 31 (typical trim)
Service bulletins (TSBs)
1,021
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

4 complaints report injuries (5 injured).

Most reported problems

ComponentComplaints
Air Bags89
Engine19
Electrical System17
Fuel/propulsion System16
Steering8
Wheels7
Vehicle Speed Control6
Service Brakes5
Unknown OR Other5
Exterior Lighting3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 48,500 miles (middle 50% between 31,250 and 70,075 miles), based on 70 complaints that included mileage.

under 20k
9
20–40k
17
40–60k
15
60–80k
16
80–100k
4
100–150k
8
150k+
1

Complaints by incident year

12
13
14
15
16
17
18
19
21
22
23

What owners report

  • While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work …

    Steering · filed Apr 14, 2023

  • The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired…

    Air Bags · filed Jul 22, 2022

  • The contact owns a 2013 Volkswagen CC. The contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. In addition, the cruise control was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified…

    Air Bags · filed Jun 30, 2021

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

1,021 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 Volkswagen CC. The 10 most recent:

  • This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery…

    VOS-26-42 · Service Bulletin/Repair Instructions · issued Jul 15, 2026

  • Oil Consumption Measurement and Electronic Oil Consumption Measurement

    V1718062017813_24 · Service Bulletin/Repair Instructions · issued Jul 9, 2026

  • Instruction, how to lubicate engine before initial start.

    TT 13-20-01_3 · Service Bulletin/Repair Instructions · issued Jun 18, 2026

  • Lubricating engine components before reassembly.

    TT 10-18-02_2 · Service Bulletin/Repair Instructions · issued Jun 18, 2026

  • Inquiries

    V6919012010479_17 · Service Bulletin/Repair Instructions · issued Jun 11, 2026

  • Volkswagen Engine Oil Standards

    V1719012012855_81 · Service Bulletin/Repair Instructions · issued Jun 4, 2026

  • This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during…

    VOS-26-21 · Service Bulletin/Repair Instructions · issued Mar 27, 2026

  • Safety Related Inquiry and Reporting

    V0018092053065_6 · Service Bulletin/Repair Instructions · issued Mar 25, 2026

  • Damage Inspection of Park assist sensors

    V9422022066761_4 · Service Bulletin/Repair Instructions · issued Mar 19, 2026

  • This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test…

    VOS-26-15 · Service Bulletin/Repair Instructions · issued Mar 6, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2013 Volkswagen CC has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 Volkswagen CC?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 48,500 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Volkswagen or NHTSA.