Mercedes-Benz Metris 2019–2025 — technical service bulletin

Bulletin 24V5497749 · NHTSA communication 11024928 · issued Oct 6, 2025

Technical service bulletin

communication type

Unknown OR Other

component

2019–2025

model years

vehicle entries

Official summary

The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality-enhancing optimizations for the communication module to improve the system stability and accessibility of connected services. MBUSA is conducting a service campaign. The update is downloaded and installed in the background. This process takes approximately 10 minutes. During installation, the system can be used without restricti

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.