2019 Mercedes-Benz Sprinter 3500 problems & reliability
27 owner complaints filed with NHTSA for the 2019 Mercedes-Benz Sprinter 3500, alongside 41 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 6 | 22% |
| Power Train | 6 | 22% |
| Engine | 5 | 19% |
| Service Brakes | 5 | 19% |
| Unknown OR Other | 4 | 15% |
| Air Bags | 3 | 11% |
| Seat Belts | 3 | 11% |
| Structure | 3 | 11% |
| Vehicle Speed Control | 3 | 11% |
| Forward Collision Avoidance | 2 | 7% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 16 reported components →Complaints by incident year
What owners report
“Description of Incident:The electronic ignition module suffered a sudden failure due to unsealed manufacturer water intrusion, leaving the vehicle completely stranded with an immediate safety hazard. Component failed & available for inspection: Electronic Ignition Switch (EIS) module / Ignition Control Module. Yes, it…”
Electrical System · filed Jul 8, 2026
“Hello, I recently took the vehicle to the official Mercedes Benz dealership for recalls and they have completed all of them , Also have proof of correction document I can send it over, please update the system Thanks”
Unknown OR Other · filed Sep 30, 2025
“The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V796000 (POWER TRAIN), and the vehicle was taken to a local dealer, where the vehicle was repaired under recall, and the contact was informed that the knock sensor was faulty and needed to be replaced…”
Engine · filed Jul 24, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
181 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Mercedes-Benz Sprinter 3500. The 10 most recent:
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration…
LI33_30-N-080795 · Service Bulletin/Repair Instructions · issued Jul 17, 2026
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle…
LI54_30-N-080701 · Service Bulletin/Repair Instructions · issued Jul 1, 2026
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review…
LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jun 15, 2026
The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue…
LI49-20-N-080376 · Service Bulletin/Repair Instructions · issued Mar 23, 2026
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All…
LI4920N075995 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR…
LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jan 16, 2026
Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and…
LI49.20-N-075995 · Service Bulletin/Repair Instructions · issued Jan 15, 2026
Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer…
LI28.00-N-063339 · Service Bulletin/Repair Instructions · issued Dec 1, 2025
The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for…
24V5497749 · Over The Air · issued Oct 6, 2025
Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be…
LI54.30-N-079757 · Service Bulletin/Repair Instructions · issued Sep 26, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Mercedes-Benz Sprinter 3500 has 41 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Mercedes-Benz Sprinter 3500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.