Ford Explorer 2024–2025 — technical service bulletin
Bulletin TSB 25-2477 · NHTSA communication 11024268 · issued Oct 8, 2025
Technical service bulletin
communication type
Electrical System
component
2024–2025
model years
4
vehicle entries
Official summary
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.