Ford Explorer 2024–2025 — technical service bulletin
Bulletin TSB 25-2421 · NHTSA communication 11023140 · issued Sep 10, 2025
Technical service bulletin
communication type
Unknown OR Other
component
2024–2025
model years
4
vehicle entries
Official summary
This article supersedes TSB 25-2283 to add production cutoff dates. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the accessory protocol interface module (APIM) software.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.