Cadillac Escalade 2023–2026 — technical service bulletin
Bulletin 25-NA-115 · NHTSA communication 11022871 · issued May 8, 2025
Technical service bulletin
communication type
Seats
component
2023–2026
model years
7
vehicle entries
Official summary
This service bulletin provides information on the Headrest Audio Speaker distortion and the correction for this condition including wire to wire repair.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.