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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler Pacifica 2021–2024technical service bulletin

Bulletin 08-039-25 · NHTSA communication 11014520 · issued Feb 20, 2025

Technical service bulletin
communication type
Electrical System
component
2021–2024
model years
12
vehicle entries

Official summary

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.