Cadillac Escalade 2023–2025 — technical service bulletin
Bulletin PIE0813 · NHTSA communication 11013350 · issued Jan 18, 2025
Technical service bulletin
communication type
Electrical System
component
2023–2025
model years
7
vehicle entries
Official summary
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to audio distortion coming from the headrest speakers.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.