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RecallGazette

Vehicle problems, recalls & safety intelligence

Jeep Compass 2019–2024technical service bulletin

Bulletin 08-160-24 · NHTSA communication 11004839 · issued Jul 13, 2024

Technical service bulletin
communication type
Unknown / Other
component
2019–2024
model years
24
vehicle entries

Official summary

"Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance."

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.