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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford F-150 2021–2023technical service bulletin

Bulletin SSM 51972 · NHTSA communication 10244828 · issued Oct 6, 2023

Technical service bulletin
communication type
Equipment
component
2021–2023
model years
3
vehicle entries

Official summary

Some 2021-2023 F-150 vehicles equipped with an IPC with a 4.2 inch display and built with minor feature code HKRAB may experience a resetting of the trip odometer and MPG information after a key cycle. To confirm a vehicle is built with minor feature code HKRAB, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This condition may be due to the software level of the IPC. To correct this condition, reprogram the IPC to the latest software level using the Ford Diagnosis and Repair System (F

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.