Ford Explorer 2020–2023 — technical service bulletin
Bulletin TSB 23-2181 · NHTSA communication 10238283 · issued Jun 23, 2023
Technical service bulletin
communication type
Structure
component
2020–2023
model years
8
vehicle entries
Official summary
Some 2020-2023 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.