Freightliner Sprinter 1500 2019–2020 — technical service bulletin

Bulletin Recall Campaign · NHTSA communication 10212903 · issued Apr 14, 2022

Technical service bulletin

communication type

Electrical System

component

2019–2020

model years

vehicle entries

Official summary

Ecall Hermes Software Update.

Vehicles covered

2019 Freightliner Sprinter 1500
2020 Freightliner Sprinter 1500
2019 Freightliner Sprinter 2500
2020 Freightliner Sprinter 2500
2019 Freightliner Sprinter 3500
2020 Freightliner Sprinter 3500
2019 Freightliner Sprinter 4500
2020 Freightliner Sprinter 4500
2019 Mercedes-Benz Sprinter 1500
2020 Mercedes-Benz Sprinter 1500
2019 Mercedes-Benz Sprinter 2500
2020 Mercedes-Benz Sprinter 2500
2019 Mercedes-Benz Sprinter 3500
2020 Mercedes-Benz Sprinter 3500
2019 Mercedes-Benz Sprinter 4500
2020 Mercedes-Benz Sprinter 4500

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.