Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

Volvo S40 1997–2018technical service bulletin

Bulletin SMB00-288-2021-0 · NHTSA communication 10188881 · issued Feb 19, 2021

Technical service bulletin
communication type
Equipment
component
1997–2018
model years
60
vehicle entries

Official summary

Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.