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RecallGazette

Vehicle problems, recalls & safety intelligence

Jeep Grand Cherokee 1999–2004technical service bulletin

Bulletin N47062013 · NHTSA communication 10136887 · issued Jun 20, 2013

Technical service bulletin
communication type
Trailer Hitches
component
1999–2004
model years
6
vehicle entries

Official summary

New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep® Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts an

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.