2024 Toyota Grand Highlander problems & reliability
231 owner complaints filed with NHTSA for the 2024 Toyota Grand Highlander, alongside 4 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
3 complaints report injuries (3 injured, 1 deaths reported).
Federal crash records (FARS 2020–2023): 2024 Toyota Grand Highlander vehicles were involved in 1 fatal crash with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown / Other | 58 | 25% |
| Power Train → | 49 | 21% |
| Engine → | 37 | 16% |
| Fuel/propulsion System → | 34 | 15% |
| Air Bags → | 30 | 13% |
| Vehicle Speed Control → | 24 | 10% |
| Electrical System → | 22 | 10% |
| Structure → | 17 | 7% |
| Suspension → | 15 | 6% |
| Service Brakes | 9 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 23 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“I own a 2024 Toyota Grand Highlander Hybrid MAX Platinum, purchased brand new in February 2024 and now with approximately 30,400 miles. Since the first few weeks, the vehicle has had an ongoing fuel tank/range issue. The fuel tank is rated at approximately 17 gallons, but the gas pump consistently shuts off after only…”
Fuel/propulsion System · filed Sep 12, 2026
“2024 Toyota Grand Highlander XLE FWD. At approximately 38,000 miles I began hearing a roaring/humming noise that varied with vehicle speed. The condition initially progressed slowly but then became much worse within several days. At 41,510 miles a Toyota dealer diagnosed and replaced the right rear hub/wheel bearing…”
Power Train · filed Sep 9, 2026
“400lb animal strike, no warning lamps on, sensors was replaced from Toyota Ashland KY last year. My wife and 14 year old daughter was in the front seats. Traveling speeds was 55mph zone was traveling approx 45mph.”
Air Bags · filed Sep 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Road debris/rocks damaging the heat exchangers
Defect Petition DP26006 · opened Aug 20, 2026 · open
Technical service bulletins
127 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Toyota Grand Highlander. The 10 most recent:
OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see T-SB-0028-26
T-SB-0082-24 Rev2 · Service Bulletin/Repair Instructions · issued Apr 17, 2026
Some 2024 Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur…
T-SB-0028-26 · Service Bulletin/Repair Instructions · issued Apr 16, 2026
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026
Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. This phenomenon is most notable on darker…
T-SB-0111-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 15, 2025
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and…
T-SB-0058-23 Rev1 · Service Campaign · issued Jun 13, 2025
Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the…
T-SB-0037-25 · Service Bulletin/Repair Instructions · issued Apr 18, 2025
Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the…
T-SB-0037-25 · Service Bulletin/Repair Instructions · issued Apr 18, 2025
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system…
T-TT-0779-25 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system…
T-TT-0779-25 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25.
T-SB-0107-20 Rev2 · Service Bulletin/Repair Instructions · issued Feb 12, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Toyota Grand Highlander has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Toyota Grand Highlander?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.