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2013 Toyota Avalon problems & reliability

137 owner complaints filed with NHTSA for the 2013 Toyota Avalon, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
137
Recall campaigns
4
Fire reports
1 (1%)
Crash reports
14 (10%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
24–40 MPG combined
City 21 · highway 30 (typical trim)
Service bulletins (TSBs)
498
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

11 complaints report injuries (18 injured).

Federal crash records (FARS 20202023): 2013 Toyota Avalon vehicles were involved in 37 fatal crashes with 24 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Structure25
Unknown OR Other22
Vehicle Speed Control22
Visibility/wiper21
Air Bags14
Electrical System14
Service Brakes12
Visibility9
Forward Collision Avoidance6
Seats5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 23,379 miles (middle 50% between 7,000 and 62,000 miles), based on 73 complaints that included mileage.

under 20k
33
20–40k
13
40–60k
7
60–80k
7
80–100k
9
100–150k
3
150k+
1

Complaints by incident year

13
14
15
16
17
18
19
20
21
22
23
24
26

What owners report

  • I am submitting this complaint to report a safety-related incident involving the moonroof glass on my 2013 Toyota Avalon. Vehicle Information: - Make: Toyota Avalon, 2013 - VIN: [XXX] - Mileage at time of incident: Approximately 120,000 miles While driving under normal road conditions, the moonroof glass on my 2013…

    Unknown OR Other · filed Jun 13, 2026

  • he Occupant Detection System (ODS) in my 2013 Toyota Avalon has failed. The vehicle does not consistently detect an adult passenger in the front seat, and the “Passenger Airbag OFF” light remains illuminated, even when someone is seated properly. This means the airbag will not deploy in a crash, which is a serious…

    Air Bags · filed Jun 6, 2025

  • 1) System Failure: Back window shade. It is available for inspection at any time. 2) Safety of me and others put at risk: When the shade is down I can not see out the back window posing a significant risk to those behind me particularly pedestrians 3) Has problem been reproduced: Yes 4) Has the component been…

    Visibility/wiper · filed Jan 2, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

498 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 Toyota Avalon. The 10 most recent:

  • Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026

  • The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and…

    T-SB-0058-23 Rev1 · Service Campaign · issued Jun 13, 2025

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from…

    T-SB-0038-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    T-SB-0035-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow…

    T-SB-0061-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 5, 2024

  • Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can…

    T-SB-0062-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 3, 2024

  • Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024

  • Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    T-SB-0039-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 12, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2013 Toyota Avalon has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 Toyota Avalon?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 23,379 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Toyota or NHTSA.