2009–2025 Volvo Bus 9700 Recall: Emergency exit label on the entrance door is missing the exit operating…
NHTSA campaign 26V600000 · Equipment · filed Sep 18, 2026 · verified Sep 25, 2026
The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
Affected vehicles
Related recalls
More Volvo Bus 9700 recalls
- 2023–2025 Volvo Bus 9700 — Metallic debris within the electrical connectors of the…
- 2025 Volvo Bus 9700 — Emergency exit labels that provide exit identification and…
- 2024 Volvo Bus 9700 — Castellated nuts securing the steering gear link rod to the…
- 2024 Volvo Bus 9700 — Castellated nut securing the steering gear link rod to the…
- 2013–2021 Volvo Bus 9700 — Red beacon lighting on the Threshold Warning System (TWS)…
Other campaigns involving Volvo Bus vehicles
Source: NHTSA recall database, campaign 26V600000 (manufacturer number SR26-84). Data last verified Sep 25, 2026.