2025–2026 Infiniti QX80, 2025–2026 Nissan Armada, 2025 Nissan Murano Recall: A software error may occur in the In-Vehicle Infotainment (IVI) system at…
NHTSA campaign 25V821000 · Back Over Prevention · filed Nov 26, 2025 · verified Jul 30, 2026
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Affected vehicles
Related recalls
More Infiniti QX80 recalls
- 2011–2013 Infiniti QX56 and 2 other models — Gross Axle Weight Rating (GAWR) listed on the certification…
- 2025 Infiniti QX80 and 1 other model — A software error may cause the rearview camera to display a…
- 2025 Infiniti QX80 — A software error may cause the rearview camera to freeze…
- 2021 Infiniti Q50 and 2 other models — A software error may deactivate the audio/video control…
- 2020–2021 Infiniti QX80 and 1 other model — Impeller can swell and bind within the fuel pump module…
Other campaigns involving Infiniti vehicles
Source: NHTSA recall database, campaign 25V821000 (manufacturer number R25D6, R25D5, R25D7). Data last verified Jul 30, 2026.