2025 Infiniti QX80 Recall: A software error may cause the rearview camera to freeze and display a…
NHTSA campaign 24V747000 · Back Over Prevention · filed Oct 3, 2024 · verified Jul 30, 2026
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
Related recalls
More Infiniti QX80 recalls
- 2011–2013 Infiniti QX56 and 2 other models — Gross Axle Weight Rating (GAWR) listed on the certification…
- 2025–2026 Infiniti QX80 and 2 other models — A software error may occur in the In-Vehicle Infotainment…
- 2025 Infiniti QX80 and 1 other model — A software error may cause the rearview camera to display a…
- 2021 Infiniti Q50 and 2 other models — A software error may deactivate the audio/video control…
- 2020–2021 Infiniti QX80 and 1 other model — Impeller can swell and bind within the fuel pump module…
Other campaigns involving Infiniti vehicles
Source: NHTSA recall database, campaign 24V747000 (manufacturer number R24B5, R24C2). Data last verified Jul 30, 2026.