2025 Infiniti QX80, 2024–2025 Nissan Rogue Recall: A software error may cause the rearview camera to display a blank screen…
NHTSA campaign 24V748000 · Equipment · filed Oct 3, 2024 · verified Jul 30, 2026
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
Related recalls
More Infiniti QX80 recalls
- 2011–2013 Infiniti QX56 and 2 other models — Gross Axle Weight Rating (GAWR) listed on the certification…
- 2025–2026 Infiniti QX80 and 2 other models — A software error may occur in the In-Vehicle Infotainment…
- 2025 Infiniti QX80 — A software error may cause the rearview camera to freeze…
- 2021 Infiniti Q50 and 2 other models — A software error may deactivate the audio/video control…
- 2020–2021 Infiniti QX80 and 1 other model — Impeller can swell and bind within the fuel pump module…
Other campaigns involving Infiniti vehicles
Source: NHTSA recall database, campaign 24V748000 (manufacturer number R24B3, R24B4). Data last verified Jul 30, 2026.